Senior Operations Coordinator (CRE)

Cushman & Wakefield; New York; Hybrid; USD 43,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement savings plan

Paid time off

Job summary

Cushman & Wakefield is seeking a Senior Operations Coordinator in Midtown Manhattan to support the Ops Director/Manager, City Lead, and Regional Lead. You will coordinate onboarding, IT infrastructure, and day-to-day operational tasks for 500+ staff across 100+ sites.

The role requires strong organizational skills, attention to detail, and expertise with Excel, pivot tables, and Workday workflows. On-site work in New York is expected, with a comprehensive benefits package.

Qualifications

• Bachelor’s degree highly desirable.
• Demonstrated organizational capability.
• Excellent Microsoft Office skills.
• Detail-oriented with strong communication.

Responsibilities

• Support on-site Property Management teams during transition, including IT setup and onboarding.
• Assist with payroll, time sheets, and Workday-related matters.
• Prepare and update new hire packets and local market communications.
• Coordinate meetings, events, and internal communications for leadership.

Skills

Organizational skills

Attention to detail

Communication

Education

Bachelor’s degree

Tools

Excel

Pivot tables

VLookup

Job description

Job Title

Senior Operations Coordinator (CRE)

Job Description Summary

Performs the administrative functions supporting Asset Services Operations Team assuming a high level of professionalism in operations issues. Supports Operations Director/Manager, City Lead and on-site Property Management teams operationally.

Job Description

The Midtown New York Ops Coordinator is responsible for supporting the Ops Director/Manager, City Lead and Regional Lead - Midtown New York City in providing overall coordination for the midtown market. The Director and City Lead support 500+ employees across 100+ sites with operational support.

The Ops Coordinator will support and enable the Ops Director/Manager and City Lead in ensuring and monitoring the smooth function of the region to achieve planned growth and maximize revenue goals.

Principal Responsibilities:

• Promote and foster strong, positive relationships with all on-site staff members during transition and thereafter, focusing on all aspects of the on-boarding process
• Assist on-site Property Management teams during transition including utility transfer, tenant notifications, vendor notifications, order business cards, order cell phones
• Prepare new on-site Property Management offices with IT infrastructure including ordering proper equipment, setting up Site Assessment and Day 1 installation
• Troubleshoot problems with IT for ordering and setting up hardware/software, Teams application
• Navigate on-site Property Management teams during transition or after with matters of payroll, time sheets, Workday and other applications
• Prepare and update new hire packets for the local market
• Track progress and follow up on corporate operations initiatives with on-site personnel to completion
• Monitor areas of risk on compliance scorecard and follow up with sites in remaining compliant
• Support properties, as needed, in processing Accounts Payable including coding invoices and inputting into NEXUS, assist with ServiceEdge, assist with Workday matters of Learning, Time Tracking, Payroll Billings and Expense Reports
• Assists City Lead on new business pipeline processing, tracking in established database
• Assists in event planning, scheduling and coordinating meetings for development or disseminating corporate communications (i.e. Lunch N’ Learns, vendor meetings) supporting City Lead and Operations Director/Manager
• Assists in the smooth operation and success of the summer internship program in partnership with HR (L&D, HRBP)
• Partner with all sites to maintain a system of mapping managed sites, gathering and tracking updated data – update mapping site
• Maintain updated Outlook contact/distribution lists for all administrative/engineering personnel in market
• Other duties as assigned

Knowledge and Experience:

• Bachelor’s degree highly desirable
• Demonstrated organizational capability
• Excellent Microsoft office skills
• Detail-oriented with a solid ability to communicate clearly
• Proven ability to multi-task
• Capability of handling large data (Excel, pivot tables, VLookup)

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $31.33 - $36.86

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”