Senior Operations Business Analyst

VulcanForms Inc.; Harvard (MA); On-site; USD 131,000 - 181,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

401(k) with company match and stock

Stock options

Job summary

VulcanForms Inc. in Devens and Newburyport, MA seeks a Senior Operations Business Analyst to own the Epicor ERP environment and partner with Operations, Supply Chain, and shop floor teams to configure, test, and deploy Epicor modules supporting production management and inventory control.

You will build BAQs, dashboards, and reports, provide day-to-day ERP support, train users, and assist with upgrades as the Epicor environment evolves in a fast-paced manufacturing setting.

Qualifications

• 5–8+ years of hands-on functional ERP experience with Epicor ERP Kinetic, SAP ECC or SAP S/4HANA.
• Strong understanding of manufacturing, distribution, MRP and MES.
• Experience with BAQs, BPM tools, and basic SQL; ability to translate operations needs into ERP configurations.

Responsibilities

• Configure, test, and deploy Epicor modules for production management, inventory control, and shop floor workflows.
• Analyze procedures and translate business needs into ERP configurations and automated workflows.
• Provide day-to-day functional support, perform root-cause analysis, and handle user requests.
• Build and maintain BAQs, dashboards, and custom reports.
• Deliver training, create SOPs, and assist with upgrades and implementations.

Skills

Client-facing communication

Requirement gathering

Project management

SQL basics

Tools

BAQs

BPM tools

SQL

Epicor ERP Kinetic

SAP ECC

SAP S/4HANA

Job description

Vulcan Forms Inc. seeks a Senior Operations Business Analyst for our Devens & Newburyport, MA locations.

About the role

As the Senior Operations Business Analyst, you’ll serve as the functional owner of our Epicor ERP environment, partnering with Operations, Supply Chain, and shop floor teams to configure, test, and deploy the Epicor modules that support production management, inventory control, supply chain, and shop floor workflows. You’ll translate day-to-day operational needs into effective ERP configurations, automated workflows, and reporting tools that give the business accurate, reliable data to work from.

Working closely with Operations, IT, and shop floor leadership, you’ll provide day-to-day functional support, perform root-cause analysis on system issues, and handle user requests, while building and maintaining Business Activity Queries (BAQs), dashboards, and custom reports. You’ll also lead user training, create standard operating procedures, and support new software upgrades and implementations as our Epicor environment evolves.

This is a hands‑on, high‑impact role for someone who wants to be the trusted Epicor expert connecting operations to the systems that run our factory floor, in a fast‑paced advanced manufacturing environment.

Key Responsibilities

• System Configuration: Configure, test, and deploy Epicor modules for production management, inventory control, supply chain, and shop floor workflows.
• Process Optimization: Analyze current operational procedures and translate business needs into effective ERP configurations and automated workflows.
• Troubleshooting & Support: Provide day‑to‑day functional support, perform root‑cause analysis for system issues, and handle user requests.
• Data & Reporting: Build and maintain Business Activity Queries (BAQs), dashboards, and custom reports.
• Training & Onboarding: Deliver user training, create standard operating procedures, and assist with new software upgrades and implementations.

Qualifications

• Experience: 5 to 8+ years of hands‑on functional experience with Epicor ERP Kinetic, SAP ECC or SAP S/4 HANA.
• Domain Knowledge: Strong understanding of manufacturing, distribution, MRP (Material Requirements Planning), and MES (Manufacturing Execution Systems), with functional knowledge of materials management and production planning.
• Technical Skills: Familiarity with Business Activity Queries (BAQs), Business Process Management (BPM) tools, and basic SQL.
• Soft Skills: Strong client‑facing communication, requirement‑gathering abilities, and project management skills.

Benefits

• Medical, dental, vision, and life insurance are available to you starting on your first day of employment.
• Generous time off package, including vacation PTO, sick PTO, and 14 company‑paid holidays.
• 401(k) with company match and stock options.

Equal Opportunity Employer

VulcanForms Inc. is committed to being an Equal Opportunity Employer, valuing employees with diverse, multi-cultural perspectives. We are dedicated to fostering an inclusive environment, empowering our team, and embracing diversity. We welcome all applicants and ensure fair and impartial treatment regardless of race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

The annual base salary range for this position is $131,000 to $180,600.