Senior Operations Analytics Strategist

Burger King; Miami (FL); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Global benefits

Parental leave program

Telemedicine

Mental wellness

Job summary

Burger King is seeking a Sr. Analyst, Operations Analytics to drive data-informed improvements in restaurant performance and guest experience. The role focuses on operational metrics, reporting, and lightweight apps using SQL, Python, and AI tooling.

The position requires strong data skills, cross-functional collaboration, and a proactive approach to automate recurring work. This role is based in Miami and is an in-office, five-day-per-week opportunity within RBI's world-leading restaurant

Qualifications

• 3+ years of experience in an analytical role within Operations, Marketing, Finance, Business Analytics, or a related function.
• Bachelor’s degree in Business, Data Science, Statistics, Finance, Analytics, or a related field.
• Strong SQL skills and experience working with cloud data warehouses; Snowflake experience preferred.
• Proficiency in Python for data analysis and automation, including independently writing and debugging scripts; Streamlit or similar experience is a plus.
• Strong troubleshooting skills with the ability to identify and resolve data, logic, query, and reporting issues.
• Hands-on experience using AI tools such as ChatGPT, Claude, or Gemini for analytical workflows, coding, automation, and productivity, with a strong approach to validating AI-generated outputs.
• Experience programmatically applying large language models to analyze, classify, summarize, or structure data is a plus.
• Familiarity with experimental design and statistical analysis, including control groups, sample sizing, and assessing statistical significance.
• Strong data storytelling skills, including creating executive-ready Excel, PowerPoint, and analytical deliverables.
• Strong analytical and business judgment with the ability to translate complex data into actionable insights and recommendations.
• Self-directed and intellectually curious, with a demonstrated ability to quickly learn and apply new tools and technologies.
• Strong communication, organization, and cross-functional collaboration skills, with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Analyze restaurant-level operational metrics to identify performance trends and opportunities.
• Conduct root cause analyses to understand gaps and develop data-driven recommendations.
• Design and evaluate market tests and pilots, measure results to inform decisions.
• Build, maintain, and enhance reporting and analytical tools in Snowflake and Python, including automated reporting.
• Prepare recurring performance reporting on key metrics and support ad hoc analyses for leadership.
• Propose and implement improvements to automate workflows using Python, Snowflake, and AI tooling.
• Investigate data discrepancies, trace issues to source tables, and coordinate with RBI data teams to resolve problems.
• Own data quality for team reporting; onboard and validate new data sources and maintain metric definitions.
• Collaborate cross-functionally with Operations, Brand Standards, Field Execution, Training, Marketing, Digital, and Finance.

Skills

SQL

Python

AI tools

Data storytelling

Cross-functional collaboration

Analytical thinking

Communication

Education

Bachelor's degree in Business or Data Science or Analytics

Tools

Snowflake

Streamlit

Job description

Burger King is seeking a Sr. Analyst, Operations Analytics to drive data-informed improvements in restaurant performance and guest experience. The role focuses on operational metrics, reporting, and lightweight apps using SQL, Python, and AI tooling.

The position requires strong data skills, cross-functional collaboration, and a proactive approach to automate recurring work. This role is based in Miami and is an in-office, five-day-per-week opportunity within RBI's world-leading restaurant