Senior Operations & Analytics Specialist

Bank of America; Plano (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Bank of America is seeking a detail‑oriented analyst to resolve day‑to‑day issues within a business unit. You will research, create reports, and develop procedures while driving continuous improvement. Responsibilities include implementing products and services, analyzing data for trends, and communicating findings with stakeholders.

The role requires banking experience, especially in wire transfers, and the ability to work in a collaborative, in‑office environment with a 40‑hour work week.

Qualifications

• Minimum of 1 year of banking experience.
• Experience with processing wire transfers.

Responsibilities

• Leads implementation for products, services, and operational solutions.
• Manages the design, documentation, implementation, and monitoring of new products and services.
• Consults on procedural, technical, and operational changes.
• Advances business products knowledge within operations environment.
• Fosters relationships with partners and teammates.
• Inspects data to identify issues and trends.
• Presents reporting on key performance and implementation status.

Skills

Attention to Detail

Written Communications

Adaptability

Business Acumen

Continuous Improvement

Critical Thinking

Process Mapping

Change Management

Data Management

Reporting

Research

Job description

Bank of America is seeking a detail‑oriented analyst to resolve day‑to‑day issues within a business unit. You will research, create reports, and develop procedures while driving continuous improvement. Responsibilities include implementing products and services, analyzing data for trends, and communicating findings with stakeholders.

The role requires banking experience, especially in wire transfers, and the ability to work in a collaborative, in‑office environment with a 40‑hour work week.