Senior Operation Officer

ZIM; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

ZIM Integrated Shipping Services Ltd. is seeking an Operations specialist to coordinate terminal activities and vessel operations, including berth planning, Stowman system updates, and accurate EDI transmissions.

You will send loading forecasts to partners, arrange rollovers to meet allocations, and ensure each shipment aligns with targeted ship schedules and space availability. Additional duties include arranging discharge and loading at port of call per bookings and space allocations, and

Qualifications

• Bachelor's degree or higher and strong English writing ability.
• 5-8 years of related shipping or port operations experience.
• Solid knowledge of container terminal operations and customs clearance.
• Strong independent problem-solving and stakeholder coordination.
• Proficient in MS-Office (Outlook, Excel, Word).

Responsibilities

• Coordinate vessel schedule, berth, Stowman updates, and EDI transmissions with terminal.
• Send loading forecasts to partners and rollover to allocation planning.
• Arrange discharge/loading per booking, space allocation, and sales requirements.
• Prepare and send vessel reports (discharge/loading, ACR) after departure.
• Support customer service to provide timely local client assistance.

Skills

English proficiency

Stakeholder coordination

Problem solving

communication

Education

College degree or above

Tools

MS Office

Job description

• Coordinate with terminal for vessel schedule, berth arrangement, Stowman system update, and EDI transmissions.
• Send loading forecast to partners, arrange rollover to meet the allocation. Ensure each and every shipment catch planned/targeted ship.
• Arrange discharge and loading of containers at port of call, according to booking, space allocation, and sales team special requirements.
• After vessel departure, prepare and send relevant reports to concerned parties, such as discharge and loading report, ACR report. Update cargo movement and close vessel in system.
• Work with customer service team to provide good support to local clients. Such as offer late come to the customer (based on vessel schedule and space allocation).

Requirements

• College graduates or above.
• At least 5-8 years of related shipping company or port operations experience.
• Excellent understanding/writing English ability, CET 4 or above.
• Solid knowledge of container terminal operations and customs clearance experience is highly preferred.
• Strong independent problem-solving and stakeholder coordination skills.
• Good computer skills, familiar with MS-Office Suite (Outlook, Excel and Word).

The Operations teams manage supply-chain matters, including terminal services, vessel operations, procurement, and ship management.

Our teams optimize costs and maximize vessel and employee safety while complying with international sustainability conventions. Using digital tools, our operations teams monitor all vessel activities in real-time.