Senior Oncology Access Coordinator — Patient Experience

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 24,108 - 38,366; Full time

Benefits offered by this job

Comprehensive benefits package

Paid Time Off

Certification and education support

Job summary

The Rector & Visitors of the University of Virginia seeks a compassionate Access Associate to support patient experiences at the Emily Couric Cancer Center. This essential role focuses on engaging patients and managing complex scheduling in oncology care.

Qualified candidates will demonstrate strong communication skills and an understanding of patient access needs. UVA Health offers a supportive work environment and a comprehensive benefits package, including medical, dental, and vision insurance.

Qualifications

• Experience in customer service preferred.
• Ability to engage effectively with patients and families.
• Experience with complex access coordination is beneficial.

Responsibilities

• Engage patients and families across multiple points of the care continuum.
• Manage complex patient scheduling and resolve access-related issues.
• Participate in process improvement initiatives.

Skills

Compassionate communication

Patient scheduling

Issue resolution

Attention to detail

Education

High School Graduate or Equivalent

Job description

The Rector & Visitors of the University of Virginia seeks a compassionate Access Associate to support patient experiences at the Emily Couric Cancer Center. This essential role focuses on engaging patients and managing complex scheduling in oncology care.

Qualified candidates will demonstrate strong communication skills and an understanding of patient access needs. UVA Health offers a supportive work environment and a comprehensive benefits package, including medical, dental, and vision insurance.