Senior Onboarding & Growth PM — Crypto App

Crypto.com; Chicago (IL); Hybrid; USD 160,000 - 220,000; Full time

Benefits offered by this job

Hybrid work setup

401(k) plan with employer match

Health insurance

Job summary

Crypto.com is seeking a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent product surfaces. You will own onboarding end-to-end, balancing conversion, risk, and regulatory obligations, while turning onboarding into a growth engine.

Within six months you will own the onboarding-and-growth charter and take on trading product work in addition to onboarding. You will lead across teams and extend the platform to future product surfaces.

Qualifications

• Own onboarding and growth together with activation/ acquisition impact.
• Shipped account opening or KYC in a regulated product.
• Extended a shared onboarding capability across products/markets.
• Have trading-product depth to discuss customer mechanics and tradeoffs.
• Operate as a senior individual contributor with two connected charters.

Responsibilities

• Own compliant customer onboarding end-to-end across identity verification and KYC.
• Turn onboarding into a growth engine: activation, referrals, time-to-first-value.
• Instrument and improve the funnel by identifying drop-offs and measuring progress.
• Extend onboarding capabilities across the Main App and future platforms.
• Own a meaningful trading slice by integrating trading work with onboarding.
• Lead across functions: align Engineering, Design, Compliance, Marketing, and Trading.

Skills

Onboarding & Growth

KYC / Identity Verification

Trading product depth

Prioritization

Cross-functional leadership

Independent contributor

Job description

Crypto.com is seeking a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent product surfaces. You will own onboarding end-to-end, balancing conversion, risk, and regulatory obligations, while turning onboarding into a growth engine.

Within six months you will own the onboarding-and-growth charter and take on trading product work in addition to onboarding. You will lead across teams and extend the platform to future product surfaces.