Senior Onboarding Customer Success Manager (Fully Remote)

Ping Identity; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Flexible work environment

Global volunteering initiatives

Job summary

Ping Identity is seeking a seasoned Deployment Lead to guide complex enterprise deployments and ensure customers realize value from Ping's identity platform in the United States. You will join pre-sales to post-deployment handoffs, shaping deployment strategies and coordinating with cross-functional teams and executives for smooth deliveries.

You will work in a flexible, collaborative environment with opportunities to influence outcomes, while engaging with global volunteering initiatives and

Qualifications

• Deep expertise in leading enterprise-level customer deployment projects.
• Strong communication, people management, and project management skills with a player-coach mindset.

Responsibilities

• Manage deployment strategy and lifecycle for a variety of customers.
• Collaborate with teams and stakeholders, including C-level executives, to drive successful delivery.
• Help lead customers into their Ping Identity journey, ensuring seamless deployment and value realization.

Skills

Enterprise deployment leadership

Project management

Job description

• Help lead customers into their Ping Identity journey, ensuring seamless deployment and value realization.
• Join before the sale to ensure smooth transition from pre-sales to post-deployment support.

Main Responsibilities:

• Manage deployment strategy and lifecycle for a variety of customers.
• Collaborate with teams and stakeholders, including C-level executives, to drive successful delivery.

Required Skills & Qualifications:

• Deep expertise in leading enterprise-level customer deployment projects.
• Strong communication, people management, and project management skills with a player-coach mindset.

Life at Ping:

• Flexible, collaborative work environment with a culture empowering you to do your best work.
• Competitive benefits, employee resource groups, and global volunteering initiatives.

Ping Identity

Ping Identity provides an intelligent cloud identity platform that enables secure and seamless digital experiences for users worldwide. The company is headquartered in Denver, serves more than half of the Fortune 100, and fosters an inclusive culture that champions individuality and digital freedom.