Senior On-site Warehouse Operations Leader

uberfreight; Laredo (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

Uber Freight is seeking a Senior Manager, Warehouse Operations to lead multi-client, Southbound cross-border and U.S. distribution services in Laredo, TX.

You will drive customer-focused service, safety, and continuous improvement, leveraging data to resolve complex operating challenges and exceed contractual commitments. You will build a culture of accountability, ownership, and transparency, guiding cross-functional teams, and third-party labor providers to deliver reliable performance and

Qualifications

• Experience leading multi-client warehouse operations.
• Strong KPI governance and performance reviews.
• Ability to drive continuous improvements and data-driven decisions.

Responsibilities

• Own operational service performance and customer experience across assigned operations; meet SLAs and customer expectations.
• Lead daily/weekly/monthly performance reviews; track trends and gaps.
• Use WMS data and dashboards to prioritize improvements and drive efficiency.
• Lead root-cause analysis (5 Whys, Fishbone, Lean, Six Sigma) and implement sustainable fixes.
• Standardize SOPs and controls across customers, buildings, and service lines.
• Champion safety, compliance, and ethical conduct; ensure proper training and risk escalation.

Skills

Leadership

KPI management

Data-driven decisions

Customer focus

Problem solving

Safety & compliance

Job description

Uber Freight is seeking a Senior Manager, Warehouse Operations to lead multi-client, Southbound cross-border and U.S. distribution services in Laredo, TX.

You will drive customer-focused service, safety, and continuous improvement, leveraging data to resolve complex operating challenges and exceed contractual commitments. You will build a culture of accountability, ownership, and transparency, guiding cross-functional teams, and third-party labor providers to deliver reliable performance and