Senior On-Site Systems Monitoring Lead

AT&T

McLean (VA)

On-site

USD 89,000 - 137,000

Full time

10 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD Insurance

Employee Discounts

Job summary

AT&T Global Public Sector is seeking a Consolidated Systems Monitoring Administrator to provide 24x7 monitoring of server and network operations in a strictly on-site role at McLean, VA. The position requires a TS/SCI clearance with polygraph and a rotating Panama schedule for shift coverage.

Ideal candidates will have substantial experience with ServiceNow, HP Openview, and Lotus Notes, and will collaborate closely with CSM management, client/server, and network professionals to ensure system

Qualifications

Experience totaling 10 years in relevant IT/ops roles. This can be a combination of degrees and work history (e.g., HS + 10 yrs, AA + 8 yrs, BA + 6 yrs, etc.).
Strong ability to collaborate with CSM Management, Client/Server & Network professionals and customer community.

Responsibilities

Provide 24x7 monitoring support for Client/Server and Network Operations.
Work a rotating Panama schedule.
Analyze system anomalies and perform initial troubleshooting.
Route Maximo tickets to the appropriate service providers for timely resolution.
Maintain logs and document outages and follow-up information.