Senior Office Support Specialist 2026-02194

State of Wyoming; Cheyenne (WY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick leave, and paidhol

Retirement plans (Pension and 457B)

Flexible schedules

Meaningful work

Job summary

The Wyoming Department of Corrections Central Office in Cheyenne seeks a Senior Office Support Specialist to provide complex administrative and clerical support, manage day-to-day operations, and guide administrative staff.

The role involves coordinating calendars, drafting records, preparing reports, handling travel, and ensuring compliance with procedures; candidates should have a Bachelor's in Business and related experience. WDOC offers benefits and a total compensation package.

Qualifications

• Bachelor's Degree in Business is preferred.
• Experience in a business office/administrative environment at an advanced level.

Responsibilities

• Coordinate calendars for meetings and conference calls for executives.
• Proctor examinations and instruct on office policies and rules.
• Take minutes and prepare records for meetings.
• Handle travel arrangements for executive staff.
• Prepare routine letters and compliance schedules.
• Analyze data and prepare related reports.
• Maintain information databases and respond to information requests.
• Represent management in interactions with staff, agencies and the public.

Education

Bachelor's Degree (typically in Business)

3-4 years of progressive work experience (Business Office Communications) with knowledge at the Office Support Specialist II level

Job description

GENERAL DESCRIPTION

The Wyoming Department of Corrections Central Office in Cheyenne is seeking a Senior Office Support Specialist to join our team. The position supports the Central Office with complex administrative and clerical support. Responsible for senior administrative management of day-to-day operations, assigned programs or projects; may provide leadership and guidance to administrative staff.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities

and MUCH MORE!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: compensationcalculator.wyo.gov

Human Resource Contact: Anna Krier 307-777-6404 or [e-mail]

ESSENTIAL FUNCTIONS

The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Acts as liaison between director, division administrators, and program managers to coordinate calendars for meetings and conference calls.
• Provide instruction on office policies, procedures, and rules and may proctor examinations.
• Attends, takes minutes, and prepares necessary records for meetings.
• Reports time for executives weekly and vehicle mileage as necessary.
• Makes all necessary travel arrangements for executive staff.
• Receives, analyzes, and responds to requests for information.
• Compiles and analyzes a variety of data and information and prepares related reports.
• Explains program requirements and interprets policies.
• Administers the database for information.
• Prepares routine response/notification letters.
• Prepares a routine compliance schedule.
• Determines scope of work through data and service analysis.
• Assures the procurement process is managed appropriately and according to procedures established by the Department of Administration and Information.
• Involved in the procedure of drafting regulations for an agency or program/project.
• Direct workflow of the office.
• Screens visitors to determine whether they should be given access to specific individuals.
• Work may involve taking on various administrative responsibilities to allow management to focus on critical issues.
• Coordinates a variety of advanced, diversified, and/or confidential administrative support functions.
• Represents management in matters with immediate staff, agency staff, other agencies, and the public.
• Conducts research related to the specific project or program.

KNOWLEDGE

• Knowledge of applicable computer applications
• Knowledge of maintenance procedures and systems
• Knowledge in the preparation of complicated documents
• Knowledge and understanding of the agency and each respective division/program

MINIMUM QUALIFICATIONS

Education

Bachelor's Degree (typically in Business)

Experience

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II

OR

Education & ExperienceSubstitution

3-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist II

Certificates, Licenses, Registrations

None

PHYSICAL WORKING CONDITIONS

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Special physical demands are not required to perform the work.

NOTES

• FLSA: Non-Exempt
• This position must pass a background/reference check.
• The Wyoming Department of Corrections is a Drug-Free Workplace. Per WDOC policy, all staff is subject to drug testing while employed by WDOC. Successful applicants for employment must pass a drug screen upon appointment.
• WDOC is a Tobacco-Free workplace and prohibits the taking, carrying, possessing, or introducing of smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
• WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
• The Wyoming Department of Correction is in compliance with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape.
• WDOC offers a competitive benefits package, including medical, dental, life insurance, paid vacations and sick leave, paid holidays, tuition reimbursement program, Wyoming State Retirement, 457 deferred compensation program, and longevity pay opportunities for advancement. Please visit our website at http://doc.state.wy.us/

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Human Resource Contact: Anna Krier 307-777-6404 or [e-mail]