Senior Office Manager & Staff Officer (TS/SCI)

CASE Management Consulting, LLC; Springfield (VA); On-site; USD 115,000 - 127,000; Full time

Job summary

CASE Management Consulting, LLC is seeking an experienced Office Manager/Staff Officer to support NGA West (NGA-W) and NGOC. The role provides senior-level administrative, records management, scheduling, and project coordination support in a fast-paced mission environment.

Ideal candidates are highly organized and adaptable, able to manage competing priorities, and collaborate with government leadership. On-site work in Springfield, VA with extensive coordination duties and in-depth

Qualifications

• Active TS/SCI clearance or active TS clearance with ability to obtain a CI Polygraph.
• At least seven (7) years of demonstrated experience in high-level, fast-paced organizational, administrative, project coordination, or time-management roles.
• Proven ability to manage multiple complex projects, schedules, and office operations concurrently.
• Strong leadership and interpersonal skills with the ability to build and maintain effective working relationships across all organizational levels.
• Demonstrated adaptability and resilience in dynamic environments, including the ability to manage shifting priorities, navigate ambiguity, and maintain focus on key objectives.
• Strong written and verbal communication skills, including the ability to draft executive-level reports and briefings, document meeting outcomes, facilitate meetings, and present complex information clearly.
• Excellent organization, attention to detail, critical-thinking, and follow-through skills.
• Ability to obtain and maintain all required government credentials and meet applicable security and suitability requirements.

Responsibilities

• Lead and optimize daily office operations, including onboarding and off-boarding activities, while identifying and implementing improvements that increase efficiency and support client requirements.
• Monitor continuity-related project management initiatives in collaboration with branch and team leadership, including project planning, timeline management, metrics reporting, stakeholder coordination, and quality oversight.
• Develop the NWM file plan and manage its records management program in accordance with applicable policies and directives. Submit the completed file plan to the NGOC Records Management representative for final approval.
• Support division leadership with project management and administrative activities, including plan reviews, meeting and project facilitation, metrics reporting, meeting minutes, NCERTS task tracking, meeting coordination, scheduling, and plan updates and edits.
• Manage and coordinate complex schedules, including senior-level meetings, visit requests, and virtual collaboration sessions.
• Schedule and coordinate team meetings using VTC Scheduler and other approved collaboration tools.
• Apply broad knowledge of program and business administration practices to provide training and guidance, coordinate program information requests, and prepare and distribute reports, staff packages, briefings, and other mission-support documents.
• Maintain the accuracy and currency of administrative products, including branch badge buddies.
• Assist with developing internal NCERTS staff packages for submission through the NCERTS system.
• Develop, review, and distribute taskings and reporting requirements to government leads, including weekly signature reports, monthly signature rollups, and the ongoing tasking dashboard.
• Track actions, deadlines, and deliverables; identify potential risks or delays; and coordinate with stakeholders to support timely completion.
• Maintain accurate records, meeting documentation, tasking updates, and other administrative and project materials in accordance with established requirements.

Job description

CASE Management Consulting, LLC is seeking an experienced Office Manager/Staff Officer to support NGA West (NGA-W) and NGOC. The role provides senior-level administrative, records management, scheduling, and project coordination support in a fast-paced mission environment.

Ideal candidates are highly organized and adaptable, able to manage competing priorities, and collaborate with government leadership. On-site work in Springfield, VA with extensive coordination duties and in-depth