Senior Office Caseworker – Child Welfare Support

State of Utah; Clearfield (UT); On-site; USD 43,766,000 - 59,212,000; Full time

Job summary

State of Utah’s DCFS office in Clearfield seeks a Senior Assistant Caseworker, Office Support, to sustain efficient clerical operations in a child welfare setting. You will support staff, clients, and partners with accuracy and confidentiality, handling front-office duties, documentation, and coordination of visits.

Responsibilities include minutes, filings, Medicaid applications, financial transactions, and transportation of youth and clients, with a focus on professionalism and customer

Qualifications

• Experience managing reception areas and answering high-volume telephone systems.
• Ability to create, scan, archive, and retrieve case files and reports using a case-management system.
• Proficiency in drafting court documentation and supporting AG/audit file retrieval.
• Experience supervising visits and transporting youth/clients.
• Strong written and verbal communication for minutes and notifications.

Responsibilities

• Greet visitors and manage reception area.
• Take minutes and distribute meeting notes.
• Answer calls and direct to appropriate staff.
• Prepare court documentation and client letters.
• Mail certified documents and track in the case system.
• Maintain, archive, and retrieve files and reports.
• Coordinate 24-hour notifications and priors.
• Assist with Medicaid applications and financial tasks.
• Transport clients and supervise visits.

Skills

Reception management

High-volume calls

Case file management

Court documentation

Transportation of clients

Medicaid applications

Recordkeeping

Communication skills

Tools

Adobe Pro

Google Suite

Microsoft Office

SAFE system

Job description

State of Utah’s DCFS office in Clearfield seeks a Senior Assistant Caseworker, Office Support, to sustain efficient clerical operations in a child welfare setting. You will support staff, clients, and partners with accuracy and confidentiality, handling front-office duties, documentation, and coordination of visits.

Responsibilities include minutes, filings, Medicaid applications, financial transactions, and transportation of youth and clients, with a focus on professionalism and customer