Senior Caseworker – Office Operations

United Trading Group; Clearfield (UT); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

On-site work

Public sector benefits

Job summary

The Utah Division of Child and Family Services (DCFS) in Clearfield is hiring a Senior Assistant Caseworker, Office Support to help maintain efficient office operations in a fast-paced child welfare setting.

This full-time role supports staff, clients, and partners, handling reception, documentation, payments, transport, and supervision of visits, with a focus on accuracy, confidentiality, and customer service.

Qualifications

• Experience managing reception areas, high-volume calls, and front-desk duties.
• Ability to create, scan, archive, and retrieve case files and reports.
• Drafting court documentation and legal letters; conduct Clear Search requests.
• Experience supervising parent-child visits and transporting youth/clients.
• Process payments, manage financial transactions, and assist Medicaid apps.
• Strong written and verbal communication; minutes transcription.
• Valid Utah driver’s license; reliable transportation for clients/youth.

Responsibilities

• Provide clerical support to social work staff and participate in meeting minutes.
• Greet visitors, answer phones, distribute tasks to staff, and route calls.
• Prepare letters/documentation for courts and clients; track certified mail.
• Create, maintain, archive files and reports; retrieve files for audits.
• Assist with Medicaid applications and supervise/transport visits as needed.
• Maintain office equipment and support 24-hour notifications and priors.

Skills

Reception management

High-volume calls

Document drafting

Court documentation

File management

Transportation duties

Meeting minutes

Communication skills

Multitasking

Tools

SAFE case system

Adobe Pro

Google Workspace

Microsoft Office

Job description

The Utah Division of Child and Family Services (DCFS) in Clearfield is hiring a Senior Assistant Caseworker, Office Support to help maintain efficient office operations in a fast-paced child welfare setting.

This full-time role supports staff, clients, and partners, handling reception, documentation, payments, transport, and supervision of visits, with a focus on accuracy, confidentiality, and customer service.