Senior Office Assistant - Healthcare: Needles

San Bernardino County; Needles (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

San Bernardino County's Department of Behavioral Health in Needles, CA is recruiting a Senior Office Assistant - Healthcare to provide complex clerical support in a healthcare setting. The role includes data entry, scheduling, filing, and handling inquiries from the public.

Qualified applicants may have a healthcare certificate or degree, and bilingual Spanish/English skills are highly desirable. A background check and availability for shift work may be required.

Qualifications

• Experience performing clerical tasks in a healthcare setting.
• Ability to handle data entry, scheduling, and document processing.
• Bilingual skills in Spanish and English are highly desirable.

Responsibilities

• Collect, enter, process, and tabulate information.
• Provide general information to the public via phone or in person; answer questions about procedures.
• Process a variety of documents and maintain organized files.
• Schedule appointments and meetings; prepare letters, invoices and reports.
• Perform data entry and support clerical operations in a healthcare setting.

Skills

Bilingual Spanish/English

Education

Healthcare certificate/license/degree

Job description

An immediate vacancy exists in Needles, CA with the Department of Behavioral Health

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The Department of Behavioral Health is recruiting for a Senior Office Assistant - Healthcare who performs complex clerical support duties in a healthcare environment in Needles, CA. Duties may include but are not limited to:

• Collecting, entering, processing, sorting, and tabulating information;
• Providing general information to the public via phone or in-person;
• Answering questions regarding specific departmental procedures and practices;
• Processing a variety of documents;
• Maintaining files;
• Scheduling appointments and meetings;
• Preparing letters, reports, invoices, and other documents;
• Performing data entry.

For additional details, please refer to the Senior Office Assistant - Healthcare job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

To learn more about the Department of Behavioral Health.

To learn more about San Bernardino County.

The list established from this recruitment will be used to fill current and future vacancies as they occur in the Department of Behavioral Health in Needles, CA.

EXCELLENT BENEFITS!

To review job-specific benefits, please refer to the Summary of Benefits and the Memorandum of Understanding (MOU).

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening.

Availability: Some departments may require shift work and/or weekend work. Must indicate availability on the application.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Option 1: One (1) year of full-time equivalent clerical experience with six (6) months in a healthcare setting (e.g. hospitals, clinics, Department of Behavioral Health, Department of Public Health, Corrections, dental offices, etc.).

Option 2: Six (6) months of full-time equivalent clerical experience and possession of a Healthcare certificate, license, or degree (Medical Assistant cert, CNA cert, or a closely related healthcare certification).

Job duties must be clearly detailed on the Application. Retail sales and food service experience are not considered qualifying.

Candidates with education in Healthcare, including knowledge of Medical Terminology, are highly desired.

Bilingual Skills (Spanish/English) are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish/English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required.

Application Procedure

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department.

Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

Technical Assistance

If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at [phone]. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA)

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.

Veterans’ Preference

Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to Veterans' Preference Policy. For more important details, review the Applicant Information and County Employment Process.