Senior Observability Platform Engineer

CVS Health

Iowa (LA)

Hybrid

USD 83,000 - 222,000

Full time

6 days ago

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Job summary

CVS Health Enterprise Technology seeks a Senior Observability Platform Engineer to design, build and operate large‑scale observability services using Go, Python and Java. You will drive OpenTelemetry adoption, implement high‑throughput pipelines, and partner with SRE, Cloud, CI/CD and Infrastructure teams to raise reliability and developer experience.

You will provide technical leadership, shape architecture, lead incident responses, define SLOs, and help deliver a self‑service observability

Qualifications

5+ years of experience in Software Engineering.
3+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
3+ years building production-grade backend services in Go and/or Java.
3+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns.
3+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
3+ years working with public cloud platforms (AWS, GCP, or Azure).
2+ years designing and scaling distributed, high-volume data pipelines.
2+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation.
2+ years of experience with Helmcharts, Kustomize etc.
2+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir).
2+ years with relational databases (PostgreSQL, MySQL)

Responsibilities

Develop custom software to drive the observability platform using technologies such as Java Spring Boot, Python, Go-lang etc.
Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot)
Support and lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy
Design, architect and scale high‑throughput, fault‑tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency
Develop self‑service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams
Implement end‑to‑end monitoring of the observability platform itself, defining SLOs, health checks, and alerting
Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices
Participate in on‑call rotations and lead incident mitigation, root‑cause analysis, and post‑incident reviews
Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation
Ensure secure telemetry pipelines through mTLS, secrets management, and zero‑trust design patterns
Produce and maintain high‑quality technical documentation, standards, and best practices
Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements
Provide technical leadership through mentorship, design reviews, architectural guidance, and cross‑team collaboration with principal engineers and engineering leadership