Senior Observability Engineer - Hybrid (Dynatrace & Terraform)

Mass General Brigham Incorporated

Somerville (MA)

Hybrid

USD 94,000 - 137,000

Full time

14 days+

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Job summary

Mass General Brigham Incorporated in Boston is seeking a Senior Observability Systems Engineer to advance enterprise digital services. You’ll deploy Dynatrace and ThousandEyes and build automation with Terraform, integrating with Azure DevOps and GitHub Enterprise.

You will onboard applications, develop dashboards and alerts, automate remediation, and collaborate with application, cloud, network, and security teams to improve monitoring and reduce incident response times.

Qualifications

Hands-on experience with Dynatrace including APM, infrastructure, RUM, and DTQL.
Experience with Cisco ThousandEyes for network-path monitoring.
Terraform for configuration as code and Dynatrace provider usage.
Azure DevOps pipelines; familiarity with GitHub Enterprise is helpful.
Strong Python/JavaScript for automation and tooling.
Experience creating Dynatrace extensions and observability for CI/CD.
Knowledge of SRE concepts and monitoring across metrics/logs/traces.

Responsibilities

Deploy, configure, and optimize Dynatrace and ThousandEyes across the enterprise.
Build dashboards, alerts, tagging, synthetic tests, and network-path tests.
Develop configuration-as-code using Terraform and maintain pipelines in Azure DevOps; move toward GitHub Enterprise.
Create Dynatrace extensions to expand coverage; instrument DevOps pipelines for observability.
Onboard apps/infrastructure, validate instrumentation and data quality.
Automate alerting/remediation to reduce MTTR and improve uptime.
Collaborate with app, cloud, network, and security teams to apply standards.
Produce documentation and best practices; participate in change management.