Senior NY Photography Operations Manager

Outfront Media; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA and FSA plans

Family Benefits

401(k) Plan with Employer Match

Commuter Benefits

Educational Assistance

ERG program

Job summary

OUTFRONT is seeking an experienced, data-driven Senior Photography Operations Manager for the New York market—the largest and most complex. Lead planning, optimization, and delivery of high-quality visual assets across transit and out-of-home media, balancing demand from Sales, Marketing, and Operations.

You will collaborate with Regional Management and the Senior Director of Photography to modernize scheduling with AI-assisted processes and automated workflows.

Qualifications

• 10+ years in operations/logistics/production or related field with 3+ years people management.
• Proven track record of leading process improvements and AI/automation adoption.
• Strong leadership, communication and stakeholder management with senior partners.
• Advanced Excel skills including pivot tables, Power Query, formulas, and data modeling.
• Hands-on experience with workflow automation tools and AI-assisted tools.
• Experience developing SOPs, training programs, and documentation for teams.
• Familiarity with digital asset management systems; Adobe Creative Suite is a plus.

Responsibilities

• Lead New York photography scheduling and field operations for high-volume, time-sensitive requests.
• Support scheduling staff and act as backup for schedulers in other markets.
• Drive process improvements using AI, automation, and low-code platforms to increase speed and coverage.
• Identify manual tasks and help develop scalable solutions to reduce them.
• Partner with Product and Technology on system integrations and dashboards.
• Create SOPs and training materials to propagate scheduling knowledge across markets.
• Run weekly priority meetings with Sales coordinators and cross-functional partners.
• Escalate urgent or conflicting requests with clear options and solutions.
• Co-develop KPIs and dashboards; use data to identify trends and capacity gaps.
• Guide staff and freelancers to ensure timely, high-quality coverage aligned with campaigns.
• Develop expertise in OUTFRONT inventory and the MTA system for route planning and forecasting.
• Oversee asset intake, validation, and organization for quality and consistency.
• Shape long-term vision for photography operations, tech adoption, and workflow evolution.

Skills

People management

Process improvement

AI automation

Leadership

Stakeholder management

Excel

Workflow automation

SOPs

Tools

Power Automate

Adobe Creative Suite

Job description

About OUTFRONT

We build brands in the real world! As one of America's most innovative media companies, we leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers. Our media powers brands to break through, be relevant, and connect with audiences like never before. OUTFRONT understands its role in driving cultural impact. We are embedded into the fabric of our communities and trusted by the millions who engage with our media every day, driving a strong relationship between brands and audiences. We are leading the industry, bringing intelligence to out of home by deploying digital at scale and embracing new technologies. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team!

What We Offer

• Medical
• Dental
• Vision (including same and opposite-sex domestic partners)
• HSA and FSA plans
• Family Benefits
• Pet Benefits
• 401(k) Plan with an Employer Match Paid Time Off
• Commuter Benefits
• Educational Assistance
• Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs)

Your Role

OUTFRONT is seeking an experienced, data-driven Senior Photography Operations Manager to lead the planning, optimization, and delivery of high-quality visual assets for our New York market, our largest and most complex. This role is ideal for a seasoned operations leader with at least 10 years of experience who has managed teams, built scalable logistics workflows, and used AI and automation tools to improve how work gets done.

You’ll be the central coordinator for New York photography, balancing demand from Sales, Marketing, and Operations across transit and out-of-home media. You’ll also work with Regional Management and the Senior Director, Photography (head of the photography department) to find workflow solutions that modernize our scheduling and operations nationally, including AI-assisted processes and automated workflows that can scale across markets. Equally important, you’ll be a strong people leader and facilitator, skilled at building trust, managing competing priorities, and guiding conversations with senior Sales partners, staff photographers, and freelancers. While this is a senior position, it is a peer to the photography operations managers in other regions and does not manage them. This position partners closely with the Senior Director, Photography; Regional Management; and Product and Technology teams to develop KPIs, analyze performance, and drive data-backed improvements across the photography program.

Key Responsibilities

• Lead New York photography scheduling and field operations, prioritizing high-volume, time-sensitive requests across transit and out-of-home inventory.
• Work alongside and support scheduling and field operations staff, and serve as a backup and resource for schedulers in other markets.
• Work with Regional Management and the Senior Director, Photography, on process improvement initiatives using AI tools, automation, and low-code platforms, such as Power Automate, SharePoint, and AI-assisted routing and forecasting, to increase speed, accuracy, and coverage.
• Identify manual, repetitive tasks across the photography lifecycle, from intake to delivery, and help develop scalable solutions to reduce them.
• Partner with Product and Technology on system integrations, including field service management tools, dashboards, and request automation.
• Build and maintain standard operating procedures, training materials, and documentation so scheduling knowledge is shared and repeatable across markets.
• Run weekly priority meetings with Sales coordinators and cross-functional partners, setting expectations, resolving conflicts, and communicating schedule changes.
• Serve as an escalation point for Sales and account teams on urgent or competing requests, offering clear options and solutions.
• Co-develop KPIs and performance dashboards with Regional Management, and use data to identify trends, capacity gaps, and opportunities for improvement.
• Guide staff and freelance photographers to ensure timely, high-quality coverage aligned with client expectations and campaign timelines.
• Develop deep expertise in OUTFRONT inventory, including the MTA system, to support route planning, forecasting, and proactive coverage recommendations.
• Oversee the review, validation, and organization of incoming visual assets to ensure accuracy, consistency, and adherence to quality standards.
• Serve as a strategic partner in shaping the long-term vision for photography operations, technology adoption, and workflow evolution.

Your Qualifications

• 10+ years of experience in operations, logistics, creative operations, production, or a related field, including at least 3 years managing people or leading teams.
• Proven track record of leading process improvement initiatives, including implementing AI tools or automation to streamline workflows.
• Strong leadership, communication, and stakeholder management skills; able to influence senior partners and navigate competing priorities with diplomacy.
• Advanced proficiency in Excel (pivot tables, Power Query, complex formulas, data modeling) and comfort working with large datasets.
• Hands-on experience with workflow automation tools, such as Power Automate or similar platforms, and familiarity with AI-assisted tools.
• Experience developing SOPs, training programs, and documentation for teams.
• Experience with digital asset management systems; familiarity with Adobe Creative Suite is a plus.
• Proven ability to manage complex logistics workflows in a fast-paced, deadline-driven environment.
• Experience in out-of-home, media, transit, or field operations is a strong plus.
• Detail-oriented, proactive, and passionate about operational efficiency and data-supported decision-making.

Compensation

The salary range for this role is $80,000-$90,000 annually. Compensation is determined during our interview process by assessing a candidate’s experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position, and collective bargaining agreement terms. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York Salary Transparency Law.

All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability.

At OUTFRONT, we're in the business of growing our people, the places we touch, and our partners' businesses. As the most visible platform in America, we have a profound opportunity, and more importantly responsibility, to positively impact the people and businesses within the communities in which our canvases exist. We are proud to be named on Newsweek’s list of America’s Most Responsible Companies 2021 and to be a certified Great Place To Work. We provide a platform that connect brands to their target audiences, as they live their lives. We are famous for the unrivaled impact and creativity of our medium. We champion the power of the largest canvases across North America to grow advertisers' businesses through driving engagement, fame, and trust. And we do it where it matters.

• We are everywhere. We empower smart brands to take advantage of our ubiquity across 500,000 canvases, our national footprint across 25 top markets, and targeted relevance that can be achieved through our local dominance.
• We are front and center in the places where people live, work, and travel; from urban centers, to busy highways, to transit hubs, to neighborhoods.
• We provide the permanent in a media landscape overwrought with the transient. The IRL to fuel the URL. The confluence of, and flexibility between, screens. Truth, trust, and visibility.