Senior NOC Analyst - Automate & Lead Network Ops

Brown-University-Health-1

Providence (RI)

On-site

USD 68,000 - 112,000

Full time

12 days ago

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Job summary

Brown University Health is seeking a Network Operations Center professional to maximize service availability, provision core network services, and support engineering teams. You will design, monitor, and optimize infrastructure and applications, apply automation, and provide real-time actions to restore service and prevent recurrence.

The role requires strong troubleshooting, experience with monitoring tools, and collaboration with cross-functional teams.

Qualifications

Bachelor's degree or four additional years of related experience in lieu of a degree.
6 or more years’ experience in a technical capacity supporting a network or infrastructure or application configuration.
Experience installing, maintaining, documenting and configuring complex network infrastructure.

Responsibilities

Proactively seeks new methods and technologies to maintain network, infrastructure, and applications adhering to established guidelines.
Designs, analyzes, installs, tests, configures, and administers monitoring software for network infrastructure and applications, as well as providing a full range of testing, administration, and quality checks.
Identifies need and implements system monitoring and key performance metrics, including support of NMS platforms.
Troubleshoots network, infrastructure, server, or application issues, identifies root cause, establishes return to service, evaluates/develops implements/documents mitigation strategies.