Senior Network & Systems Administrator

Wyandot-Behavioral-Health-Network; Kansas City (KS); On-site; USD 65,000 - 105,000; Full time

Job summary

Wyandot Behavioral Health Network is seeking a Network Administrator to manage and optimize the organization’s IT infrastructure. Based at the 47th Street location in Kansas City, you will handle servers, workstations, networking gear, AD, GPOs, backups, and security to ensure reliable operations.

You will collaborate with the IT team to support telephony (CUCM/UCCX), cloud services, and contingency planning, while providing after-hours support as needed.

Qualifications

• Degree, equivalent certifications or a combination of formal education and experience required.
• Strong desire to continue education, skills and certification
• Proven ability to use industry procedures and tools to effectively manage and administer the business network.
• Demonstrated expertise with MS Azure, Cloud/Hybrid and Active Directory, Exchange and Microsoft Server products
• Demonstrated expertise with Windows 10 and 11 desktop installation, configuration and troubleshooting
• Administration experience with Cisco UCM, WxC and UCCX infrastructure
• Ability to provide telephone and in person customer support to a wide range of computer user skill levels
• Excellent communication abilities both written and verbal
• Demonstrated ability to maintain the confidentiality and sensitivity of the content stored on company and intra-agency information systems while maintaining the highest ethics in regard to consumer information and access
• Must be able to safely perform the essential job functions with or without reasonable accommodations

Responsibilities

• Operate, configure and optimize desktop computing environment including servers and workstations
• Maintain infrastructure including routers, switches, firewalls, WiFi, VPN devices and software
• Manage Active Directory and group policies to enforce IT standards
• Maintain WSUS and antivirus servers for security
• Administer backups, NAS and file servers per HIPAA and policies
• Provide top-level support for server, network and desktop hardware/software
• Manage CUCM, UCCX, WxC telephony infrastructure and operations
• Collaborate with IT team to mitigate risks and improve operations
• Lead vendor collaboration on network infrastructure and system upgrades
• Assist IT Director in department management and after-hours support

Skills

MS Azure

Active Directory

UCCX

CUCM

Networking

GPO

WSUS

Visio

Security

VPN

Education

Degree or equivalent certifications

Tools

Cisco UCM

WxC

UCCX

MS Visio

WSUS

Job description

Wyandot Behavioral Health Network is seeking a Network Administrator to manage and optimize the organization’s IT infrastructure. Based at the 47th Street location in Kansas City, you will handle servers, workstations, networking gear, AD, GPOs, backups, and security to ensure reliable operations.

You will collaborate with the IT team to support telephony (CUCM/UCCX), cloud services, and contingency planning, while providing after-hours support as needed.