Senior Network Support Engineer

Equiliem; Washington (District of Columbia); On-site; USD 72,000 - 77,000; Full time

Job summary

Equiliem in the Washington, DC area is seeking a Senior Network Support Engineer to monitor, troubleshoot, and maintain a large enterprise network. The role includes incident response, deployment support for Cisco/Aruba switching, F5 load balancing, and Zscaler troubleshooting, with a focus on reliability and documentation.

The candidate will collaborate with technical teams, coordinate maintenance windows, and may work occasional weekends or after-hours to ensure network uptime.

Qualifications

• Security certification is required.
• Network certification is required.

Responsibilities

• Monitor and troubleshoot enterprise network systems.
• Respond to incidents and perform Tier 2 network troubleshooting.
• Configure and support Cisco and Aruba switching environments.
• Troubleshoot and support F5 load balancing.
• Support Zscaler administration and troubleshooting.
• Coordinate network maintenance windows with customers and technical teams.
• Configure and prepare networking equipment for production deployment.
• Document incidents, changes, and resolutions within ServiceNow.
• Escalate complex network issues to engineering teams.
• Develop technical/process documentation and provide knowledge transfer to team members.
• Participate in occasional weekend or after-hours maintenance activities.

Skills

Security certification

Network certification

Job description

Public Trust Security Clearance Required

Pay: $52.00- $56.00 per hour

Job summary

The Senior Network Support Engineer is responsible for monitoring, troubleshooting, and maintaining a large enterprise network environment. This role involves responding to network incidents, supporting configuration and deployment of network equipment, and collaborating with technical teams to ensure network reliability.

Responsibilities

• Monitor and troubleshoot enterprise network systems
• Respond to incidents and perform Tier 2 network troubleshooting
• Configure and support Cisco and Aruba switching environments
• Troubleshoot and support F5 load balancing
• Support Zscaler administration and troubleshooting
• Coordinate network maintenance windows with customers and technical teams
• Configure and prepare networking equipment for production deployment
• Document incidents, changes, and resolutions within ServiceNow
• Escalate complex network issues to engineering teams
• Develop technical/process documentation and provide knowledge transfer to team members
• Participate in occasional weekend or after-hours maintenance activities

Qualifications

• Security certification
• Network certification