Senior Network Operations & SD-WAN Specialist

DuPont; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

DuPont is seeking a Network Operations professional responsible for designing, maintaining, supporting, and optimizing critical IT infrastructure, especially WAN and LAN, and data/Internet connectivity.

You will interface with global vendors, solution architects, and project managers to implement new technology solutions, monitor performance, troubleshoot outages, and coordinate with global teams to ensure IT standards.

Qualifications

• Minimum 8-10 years of experience in network operations.
• Experience with Palo Alto SDWAN, Palo Alto Prisma Access, Palo Alto Firewalls, Cisco routing & switching, and Cisco Wireless LAN.
• Strong knowledge of L2 and L3 level troubleshooting.
• Good understanding of routing protocols (RIP, OSPF, static routing), IPSEC, GRE, NAT, DNS, TCP/IP addressing, and dynamic routing protocols.

Responsibilities

• Interfacing with global vendors, solution architects, and project managers to implement new global technology solutions.
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with other network leads on network optimization.
• Manage level 2 incidents and lead technical discussions with vendors and internal stakeholders.
• Analyze issues across LAN and WAN networks and coordinate troubleshooting with support vendors.
• Support the Telecom operations team for root cause analysis, P1/P2 ticket troubleshooting, and related activities.

Skills

Network troubleshooting

Vendor coordination

Incident management

L2/L3 troubleshooting

Communication skills

Tools

Palo Alto SDWAN

Palo Alto Prisma Access

Palo Alto Firewalls

Cisco routing & switching

Cisco Wireless LAN

Job description

DuPont is seeking a Network Operations professional responsible for designing, maintaining, supporting, and optimizing critical IT infrastructure, especially WAN and LAN, and data/Internet connectivity.

You will interface with global vendors, solution architects, and project managers to implement new technology solutions, monitor performance, troubleshoot outages, and coordinate with global teams to ensure IT standards.