Global Network Engineer – SD-WAN & Office Connectivity

Digitailor; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Digitailor is seeking a hands-on IT Infrastructure professional to manage network operations and incidents across Americas offices. You will work on-call across time zones, coordinate with carriers and vendors, and lead root cause analyses through to corrective actions.

The role involves supporting new site builds, SD-WAN and WAN edge upgrades, and high-density wireless deployments, with a strong emphasis on security and change control.

Qualifications

• Bachelor’s degree or higher in Computer Science, Network Engineering, Telecommunications, or related field, or equivalent practical experience.
• Hands-on experience operating and troubleshooting enterprise networks across multiple sites (campus switching, wireless, WAN, internet edge).
• Solid knowledge of TCP/IP, routing/switching, BGP, OSPF, VLANs, firewalls, NAT, DNS and DHCP.

Responsibilities

• Handle network operations and incidents for offices across the Americas, focusing on sites near the base city.
• Join on-call rotation, manage carrier/vendor escalations, and perform root cause reviews to implement corrective actions.
• Act as technical contact for regional business teams; capture requirements and drive issues to closure.

Skills

English communication

Network operations

Incident handling

Change planning

Site delivery

Education

Bachelor’s degree in CS/Networking/Telecom

Tools

Cisco

Arista

Aruba

Fortinet

Palo Alto

NetBox

Zabbix

Grafana

ELK

Job description

Digitailor is seeking a hands-on IT Infrastructure professional to manage network operations and incidents across Americas offices. You will work on-call across time zones, coordinate with carriers and vendors, and lead root cause analyses through to corrective actions.

The role involves supporting new site builds, SD-WAN and WAN edge upgrades, and high-density wireless deployments, with a strong emphasis on security and change control.