Senior Network Operations Engineer: Incident & Reliability Lead

TD

Mount Laurel Township (NJ)

On-site

USD 91,000 - 136,000

Full time

4 days ago
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Job summary

TD is seeking a Principal Network Operations Engineer in Mount Laurel, NJ to play a critical role in rapid incident resolution and root cause analysis across a large-scale, global network. You will provide hands-on troubleshooting, mentor team members, and collaborate with engineering, architecture, and application teams to prevent recurrence of incidents.

The role requires strong leadership, expert-level network skills, and cloud networking experience.

Qualifications

  • Undergraduate degree or Technical Certificate.
  • Graduate degree preferred.
  • 7+ years relevant experience in network operations.

Responsibilities

  • Lead triage and resolution of high-severity (P1/P2) network incidents across global environments.
  • Mentor and coach junior engineers; provide escalation support to L1/NOC teams.
  • Drive permanent fixes by partnering with engineering and architecture teams.
  • Leverage automation and advanced tooling to improve detection, monitoring, and response times.
  • Participate in on-call rotation and 24/7 operations support.

Skills

Network troubleshooting
Packet analysis
Incident management
Technical leadership
Mentoring & coaching
Cross-functional collaboration
Communication with stakeholders

Education

Undergraduate degree or Technical Certificate
Graduate degree (preferred)

Tools

Wireshark
Extrahop
Palo Alto firewalls
F5 load balancers
SD-WAN
Cisco ACI
DNAC
Cisco/Aruba wireless

Job description

TD is seeking a Principal Network Operations Engineer in Mount Laurel, NJ to play a critical role in rapid incident resolution and root cause analysis across a large-scale, global network. You will provide hands-on troubleshooting, mentor team members, and collaborate with engineering, architecture, and application teams to prevent recurrence of incidents.

The role requires strong leadership, expert-level network skills, and cloud networking experience.

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