Senior Network Operations Engineer

Akamai Technologies, Inc.; Cheyenne (WY); On-site; USD 138,000 - 181,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid time off

Employee stock purchase plan

Job summary

Akamai Technologies, Inc. in Cambridge, MA is hiring a Senior Network Operations Engineer responsible for diagnosing and solving advanced content delivery and networking challenges across Akamai's global edge network.

The role involves deployment, configuration, and maintenance, plus ongoing performance improvements. You will develop monitoring, alerts, and dashboards; collaborate on traffic optimization and network design; and provide technical support during incidents.

Qualifications

• Master's degree in Computer Science, Electrical Engineering, or related field; plus 2 years of experience.
• Bachelor's degree in CS/EE or related field; plus 5 years of experience.
• Two years of experience with GSM/CDMA/LTE network operations, transmission systems, fault analysis, and TCP/IP/DHCP.

Responsibilities

• Diagnose and solve complex content delivery and networking challenges.
• Deploy, configure, operate, and maintain Akamai networks and products.
• Develop alerts and dashboards to monitor network issues.
• Collaborate on traffic optimization and network design; provide technical support during incidents.
• Develop and maintain tools, documentation, and procedures for large-scale network operation.

Skills

Network operations

Troubleshooting

Monitoring & diagnostics

Documentation

Routing protocols

TCP/IP/DHCP

LTE/5G GSM/CDMA

Education

Master's degree in CS / ECE / related

Bachelor's degree in CS / EE / related

Tools

STM 1-4 transmission

CPAN

UHF

MW

Job description

Job Title: Senior Network Operations Engineer

Work Location: 145 Broadway, Cambridge, MA 02142

Job Description:

Akamai Technologies, Inc. is hiring for the following role in Cambridge, MA (multiple openings): Senior Network Operations Engineer Diagnosing and solving difficult content delivery and networking challenges; Working on deployment, configuration, operationalization, and maintenance of Akamai networks and products; Identifying and implementing process improvements along with an excellent troubleshooting mindset to resolve complex technical issues; Escalating internally and externally to resolve mapping issues, monitor quality of Akamai mapping network; Developing alerts and dashboards that enable monitoring of network/mapping issues; Collaborating on traffic optimization and network design; Providing technical and product support for customer issues and handling the SME role during internal technical incidents; Developing and maintaining tools, documentation, and procedures to support the operation of a large scale network infrastructure. Telecommuting permitted from anywhere in the United States.

Required Qualification:

Master’s degree or foreign equivalent in Computer Science, Software Engineering, IT, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Networking, Telecommunication Networks, or Telecommunications Engineering, plus two (2) years of experience in the job offered or closely related engineering role.

Alternatively, employer will accept a Bachelor’s degree or foreign equivalent in Computer Science, Software Engineering, IT, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Networking, Telecommunication Networks, or Telecommunications Engineering, plus five (5) years of experience in the job offered or closely related engineering role.

Must have: Two (2) years of experience with the following: GSM/CDMA/LTE network operations and maintenance; transmission systems including STM 1-4, CPAN, UHF, and MW; network troubleshooting and fault analysis; routing, signaling, and data communications protocols such as TCP/IP, DHCP; monitoring network traffic and capacity management; and preparing and updating technical documentation for compliance.

About us

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge:

Running apps closer to users for instant performance.

Security:

Neutralizing threats before they ever reach your data.

Content Delivery:

Scaling the world's biggest moments without a glitch.

AI:

Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $138382-$181300 /year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Equal Employment Opportunity Rights

Akamai Technologies is an Affim? ***? All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.