Senior Network Engineering Manager

IQ Fiber; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

IQ Fiber seeks a Network Engineering Manager to lead a team of engineers and execute the CTO's strategic vision for high-performance, reliable network services. This hands-on leadership role combines management with direct engineering work to meet SLAs and drive growth.

The role requires building a staffed, capable team, implementing standardized procedures, and coordinating with NOC, OSS/BSS, Field Ops, and IT to deliver projects on time while maintaining operational excellence.

Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.
• 5+ years of hands-on network engineering experience in a service provider environment.
• 2+ years of people-management experience leading technical teams.
• Deep expertise with TCP/IP, BGP, MPLS, VLANs, VPNs (IPsec/DMVPN), VRRP/ERPS, and DHCP.

Responsibilities

• Lead, mentor, and develop a team of Network Engineers and Access Network Engineers, including hiring, onboarding, and coaching for success.
• Implement network frameworks and standards defined by the CTO and Network Architect, refining MOPs and operational practices.
• Oversee configuration, enhancement, and troubleshooting of Juniper MX/QFX, Nokia 7750 Service Routers, Nokia Lightspan GPON/NG-PON platforms, routers, switches, and related infrastructure.
• Manage project priorities and resource allocation to align engineering efforts with business objectives and the CTO roadmap.
• Partner with the NOC Manager to integrate monitoring, alerting, and incident-response workflows, ensuring SLAs and internal targets are met.
• Drive capacity planning, performance optimization, and network scaling initiatives based on data analysis and growth projections.
• Manage vendor relationships to secure technical support for network equipment and software.
• Partner with cross-functional teams, including OSS/BSS, Outside Plant, Field Operations, and IT, to deliver projects on time and within scope.
• Oversee change management, on-call rotations, and escalations, ensuring clear incident escalation paths and post-mortem processes.
• Track and report KPIs and team performance metrics, providing the CTO with regular updates on network health, project status, and operational risks.
• Champion continuous improvement through automation, scripting, and adoption of new tools and technologies.

Skills

TCP/IP

BGP

MPLS

VLANs

VPNs

VRRP/ERPS

DHCP

Education

Bachelor's degree in CS/EE or related field

Tools

CheckMK

SolarWinds

Nagios

PRTG

Ansible

Python

Job description

IQ Fiber seeks a Network Engineering Manager to lead a team of engineers and execute the CTO's strategic vision for high-performance, reliable network services. This hands-on leadership role combines management with direct engineering work to meet SLAs and drive growth.

The role requires building a staffed, capable team, implementing standardized procedures, and coordinating with NOC, OSS/BSS, Field Ops, and IT to deliver projects on time while maintaining operational excellence.