Senior Network Engineering Lead - Remote

Lensa; Jackson (MS); Remote; USD 110,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Network Engineering Lead to oversee and optimize network infrastructures across cloud and on-premise environments. This role involves providing expert technical support, managing complex network architectures, and ensuring optimal performance for business applications. You will collaborate with various departments to implement effective solutions and maintain high service levels. The position promises a dynamic work environment where your contributions will significantly impact the organization’s network capabilities. If you thrive in a fast-paced setting and are passionate about cutting-edge technologies, this opportunity is for you.

Benefits

Comprehensive health benefits

Paid time off

401(k) retirement savings plan

Annual bonus eligibility

Qualifications

• 7+ years of experience in SD-WAN, network routing, and security.
• Expertise in architecting and managing multi-site WAN infrastructures.

Responsibilities

• Provide top-level support for network infrastructure in a global environment.
• Design network topologies and manage project activities for network services.

Skills

Network Security

Network Design

Troubleshooting

Configuration Management

Systems Integration

Data Management

Information Management

Project Management

Education

Bachelor's degree in Computer Science

H.S. diploma/GED

Tools

Azure

Amazon Web Services (AWS)

Monitoring Systems

Job description

Summary

The Senior Network Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide technical expertise and hands-on support in network analysis, design, planning, assessment, development, and implementation. Responsible for providing support for network architecture and operation of cloud platform operating on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ensure optimal network performance. This position provides technical consulting support on projects, network device configurations, network recommendations to support business applications, manages Vendors on implementation of services, and manages system issues related to IT Infrastructure environments.

Essential Functions

1. Provide top-level support and ownership of the network infrastructure in a global environment by optimizing stability, availability, reliability, and performance. Manage and support network routers, switches, load balancers, and other network hardware/virtual appliances.
2. Design network topologies, architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business.
3. Develop technical and business relationships and integrate activities with other departments to ensure successful implementation and support of project efforts. Collect and analyze business requirements for large, multi-functional projects. Perform feasibility studies, translating requirements into an appropriate design.
4. Assist Application and IT teams with assessment of new technologies, application upgrades, and general technical support to ensure the network infrastructure meets business requirements. Manage project activities for network services in alignment with business/customer "Go Live" schedules.
5. Provide overall third-level IT Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns, and any other devices utilized throughout the Ryder network.
6. Create and maintain documentation related to networking infrastructure components including network diagrams, rack diagrams, and technology data flow diagrams.

Additional Responsibilities

1. Share responsibility with other team members to ensure on-time IT services delivery or satisfactory support.
2. Foster and maintain good relationships with customers and IT colleagues to meet expected customer service levels.
3. Familiar with project management techniques and may lead projects, sub-projects, or provide project technical support.
4. Participation in On-call rotation
5. Perform other duties as assigned.

Skills and Abilities

1. Possesses strong technical aptitude.
2. Demonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration, and systems life-cycle management.
3. Ability to conceptualize how systems need to be configured and used to solve daily business problems.
4. Exceptional advanced troubleshooting skills.
5. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
6. Ability and discipline to work and succeed in a fast-paced and organizationally complex environment, effectively adapting to rapidly changing technologies with the ability to meet deadlines and lead/manage projects.
7. Capable of multi-tasking, highly organized & detail-oriented, with excellent time management skills, and follow-up practices.
8. Individuals are competent to perform or integrate works at a high level, working at an in-depth level with a technical or business area.
9. Knowledge and understanding of systems design principles/technical architectures and a proven track record of technology selections, design, implementation, and support.
10. Knowledge of IP communication and routing, advanced required.
11. Knowledge of network protocols (QoS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec), advanced required.
12. Knowledge in WAN/LAN/Cloud and transport technologies (ethernet, frame relay, DMVPN, WAAS, and MPLS), advanced required.
13. Knowledge of end-to-end network architecture and operations, advanced required.
14. Knowledge of structured and rapid design, development, and implementation of network architectures, advanced required.

Qualifications

1. Bachelor's degree preferred in Computer Science or Business with emphasis in Logistics, Transportation.
2. H.S. diploma/GED required.
3. Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF, EIGRP, BGP), WAN technologies (MPLS, VPLS, VPN, QoS), and network security required.
4. Seven (7) years or more expert level experience managing large scale monitoring and alerting systems along with trending and capacity planning required.
5. Seven (7) years or more expert level experience in architecting, engineering, and operating multi-site WAN infrastructures with complex routing and failover. Network focus on redundancy and resiliency and industry best practices required.
6. Seven (7) years or more expert level experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling) required.
7. Seven (7) years or more expert level experience of root cause analysis for network faults/outages required.
8. Three (3) years or more experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS required.
9. Three (3) years or more experience with deep-inspection firewalls, intrusion and threat protection platforms, RADIUS, DNS, NTP, monitoring, and logging required.

Travel: 1-10%

Safety Sensitive

Onsite visits to certain Ryder and customer accounts require adherence to the site’s employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection, etc.)

DOT Regulated: No

Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:

Salary is determined based on internal equity; internal salary ranges; market. The salary for this position ranges from $110,000.00 to $130,000.00. Employees may also be eligible to receive an annual bonus, as applicable.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.