Senior Network Engineer - Hybrid, Design and Troubleshooting

Florida Blue; Jacksonville (FL); Hybrid; USD 92,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan with employer match

Paid time off & holidays

Job summary

Florida Blue is seeking a Network Engineer to plan, design, and implement network systems across the organization. The role provides consultation and execution of network design and administration to meet business needs.

The position involves handling complex tickets, leading projects, maintaining security, analyzing trends, and collaborating with IT teams. A hybrid work arrangement is offered with travel to corporate offices as required.

Qualifications

• 4+ years related work experience in network systems design and administration.
• Bachelor’s degree or related equivalent IT field.
• Must have extensive network operations knowledge and experience.
• Ability to manage tasks independently and take ownership of responsibilities.
• Ability to learn from mistakes and apply constructive feedback to improve performance.
• Ability to communicate technical information clearly and articulately.
• Ability to adapt to a rapidly changing environment.
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.

Responsibilities

• Handles complex, non-routine and escalated network-related tickets and tasks.
• Provides consultation to customers throughout the company regarding network systems.
• Leads or participates on projects and initiatives related to network systems design and administration.
• Maintains, configuring, and monitoring virus protection software and email applications.
• Prepares reports and analyzes trends, issues and metrics related to network performance and recommends courses of action.
• Gathers and analyzes business requirements to design technology solutions meeting business needs, possibly modifying existing systems or researching vendor solutions.
• Responsible for implementation and deployment of technology design including troubleshooting and documenting procedures.
• Responsible for resolving complex network and system problems (e.g., protocol analysis, system errors, interoperability problems).
• Participates in the strategy and development of network architecture.
• Prepares documentation for audits.
• Participates in monthly releases and disaster recovery exercises.
• Develops and maintains procedures.
• Interfaces with other IT teams and business units to troubleshoot and resolve issues related to network infrastructure.

Education

Bachelor’s degree or related equivalent

Tools

Monitoring tools

Network analytics tools

Job description

Florida Blue is seeking a Network Engineer to plan, design, and implement network systems across the organization. The role provides consultation and execution of network design and administration to meet business needs.

The position involves handling complex tickets, leading projects, maintaining security, analyzing trends, and collaborating with IT teams. A hybrid work arrangement is offered with travel to corporate offices as required.