Hybrid Network Engineer: Design, Troubleshoot & Lead

GuideWell; Jacksonville (FL); Hybrid; USD 92,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability coverage

Paid time off

Retirement plan with employer match

Job summary

GuideWell in Florida is seeking a Network Engineer to plan, design, and implement network systems. You will provide consultation and execution of network design and administration, and you will review user needs and trends.

The role involves leading projects, configuring virus protection, analyzing trends, and documenting procedures. You will interface with IT teams, participate in monthly releases and disaster recovery, and support continuous improvement.

Qualifications

• 4+ years in network design and administration.
• Bachelor’s degree or equivalent IT experience.
• Extensive network operations knowledge.
• Ability to work independently and take ownership.
• Strong communication and adaptability.
• Critical thinking aligned with business goals.

Responsibilities

• Handles complex, non-routine and escalated network-related tickets and tasks.
• Provides consultation to customers throughout the company regarding network systems.
• Leads or participates on projects and initiatives related to network systems design and administration.
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Prepares reports and analyzes trends, issues and metrics related to network performance and recommends courses of action.
• Gathers and analyzes business requirements to design technology solutions that will meet business needs which may include changing or modifying existing systems or researching vendor solutions.
• Responsible for implementation and deployment of technology design including troubleshooting and resolving issues, developing procedures and documentation.
• Responsible for resolving complex network and system problems (e.g., protocol analysis, system errors, interoperability problems).
• Participates in the strategy and development of network architecture.
• Prepares documentation for audits.
• Participates in monthly releases and disaster recovery exercises.
• Develops and maintains procedures.
• Responsible for interfacing with other IT teams and business units to troubleshoot and resolve issues related network infrastructure.

Skills

Network design

Network administration

Troubleshooting

Communication

Education

Bachelor's degree in IT

Tools

CCNP

Job description

GuideWell in Florida is seeking a Network Engineer to plan, design, and implement network systems. You will provide consultation and execution of network design and administration, and you will review user needs and trends.

The role involves leading projects, configuring virus protection, analyzing trends, and documenting procedures. You will interface with IT teams, participate in monthly releases and disaster recovery, and support continuous improvement.