Senior Network Engineer & Fortinet SD-WAN Lead

Meriplex; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Meriplex in Houston, TX seeks a Senior Network Engineer to support Fortinet, Velocloud SD-WAN, and multi-vendor networking environments. You will lead deployments, mentor junior engineers, and serve as the senior escalation point for complex issues.

You will gather requirements, drive root-cause analysis, and ensure projects meet SLA expectations while delivering outstanding customer service and reliable network performance for our clients.

Qualifications

• Senior network engineer with vendor expertise and strong customer service focus.
• Experience leading complex network deployments and projects.
• Ability to mentor junior engineers and manage escalations.
• Proficiency with Fortinet and SD-WAN technologies.

Responsibilities

• Provide professional network support with a focus on customer service and renewal retention.
• Manage client expectations and drive SLA adherence.
• Perform follow-ups to verify resolution and satisfaction.
• Lead root-cause analysis for major incidents and provide technical guidance.

Skills

Leadership

Mentoring

Project management

Customer service

Tools

Fortinet

Velocloud SD-WAN

Meraki

Cisco

Juniper

Palo Alto

Sonicwall

FortiAP

Job description

Meriplex in Houston, TX seeks a Senior Network Engineer to support Fortinet, Velocloud SD-WAN, and multi-vendor networking environments. You will lead deployments, mentor junior engineers, and serve as the senior escalation point for complex issues.

You will gather requirements, drive root-cause analysis, and ensure projects meet SLA expectations while delivering outstanding customer service and reliable network performance for our clients.