Senior Network Engineer
UMass Boston
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Job summary
UMass Boston seeks a Senior Network Engineer to design, implement, and operate the University's enterprise networking infrastructure, ensuring reliability, security, and scalability across campuses and facilities.
The role combines strategic engineering with hands-on delivery, focusing on routing, switching, wireless, data center networking, and hybrid cloud connectivity, while pursuing automation and improved customer experience.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Seven years of progressively responsible experience designing, implementing, operating, or supporting complex enterprise networking environments.
- Demonstrated experience with enterprise networking technologies, including routing, switching, wireless networking, physical communications infrastructure, and network security.
- Hands-on experience designing, implementing, operating, and troubleshooting Aruba enterprise networking environments, including Aruba wired and wireless platforms, Aruba Central and/or AirWave, and ClearPass for network access control and policy enforcement.
- Experience with modern enterprise routing technologies such as OSPF, BGP, EVPN/VXLAN, or comparable networking architectures.
- Experience supporting enterprise LAN, WAN, cloud, or hybrid networking environments.
- Experience with automation through scripting, APIs, Infrastructure as Code, or comparable technologies.
- Demonstrated ability to lead complex technical initiatives, communicate effectively, and collaborate across technical and nontechnical teams.
- Ability to perform the essential work environment, schedule, travel, and physical requirements of the position, with or without reasonable accommodation.
Responsibilities
- Design, implement, operate, and continuously improve the University’s enterprise networking infrastructure.
- Support enterprise networking across L1 to data center, campus LAN/WAN, wireless, and hybrid cloud networking.
- Engineer secure, resilient connectivity across campus, cloud, IoT and research environments.
- Improve networking through automation, lifecycle management, and documentation; reduce technical debt and improve reliability.
- Provide technical leadership, mentor colleagues, and develop engineering standards across IT Services and the University community.
- Exercise independent technical judgment in planning, design, implementation, operation, and improvement of enterprise networking services.
Skills
Education
Tools
Job description
The Senior Network Engineer is accountable for delivering reliable, secure, resilient, and continuously improving enterprise networking services that enable the University’s academic, research, administrative, and student success mission.
As a senior technical member of Information Technology Services, this position designs, implements, operates, secures, and modernizes the University’s enterprise networking environment. The role combines strategic engineering with hands‑on technical expertise to ensure the University’s physical and logical network infrastructure remains secure, scalable, highly available, and prepared to support future institutional needs.
The successful candidate is expected to maintain expertise in current and emerging networking technologies while continuously evaluating opportunities to improve reliability, security, automation, operational efficiency, and the overall customer experience.
Design, implement, operate, and continuously improve the University’s enterprise networking infrastructure supporting academic, research, residential, BMS and administrative environments.
Responsibilities include enterprise networking across the full communications stack, including physical communications infrastructure (Layer 1), campus LAN and WAN services, enterprise routing and switching, wireless networking, data center networking, Internet connectivity, and hybrid cloud networking. The position supports technologies such as OSPF, BGP, EVPN/VXLAN, IPv4/IPv6, network segmentation, resiliency, and high availability while maintaining flexibility to adopt emerging enterprise networking technologies as the University’s needs evolve.
Engineer secure, resilient connectivity across campus, cloud, IoT and research environments by partnering with cybersecurity, enterprise applications, research computing, and external providers.
This includes Zero Trust networking, Network Access Control (NAC), secure remote access, firewall integration, hybrid cloud connectivity, identity‑aware networking, Microsoft Azure, Amazon Web Services, UMassNet, Internet2, and other strategic technology partners.
Improve the University’s networking environment through sound engineering practices, automation, lifecycle management, documentation, and continuous improvement.
Leverage scripting, APIs, Infrastructure as Code, monitoring, observability, AI-assisted operations, and engineering standards to reduce technical debt, improve operational efficiency, and strengthen service reliability.
Provide technical leadership for enterprise networking initiatives by leading complex implementations, mentoring colleagues, evaluating emerging technologies, developing engineering standards, and collaborating across Information Technology Services and the broader University community.
The Senior Network Engineer exercises independent technical judgment in the planning, design, implementation, operation, and continuous improvement of enterprise networking services.
This is primarily an on‑site engineering position requiring regular engagement throughout the University’s campuses. While limited remote work may be available in accordance with University policy and operational needs, the essential functions of this position require frequent hands‑on work within the University’s physical technology environment.
The successful candidate will regularly:
- Work in telecommunications rooms (MDFs/IDFs), data centers, classrooms, laboratories, lecture halls, residence halls, and other campus facilities.
- Install, configure, maintain, and troubleshoot enterprise networking infrastructure.
- Participate in construction, renovation, infrastructure modernization, and lifecycle replacement projects.
- Coordinate with Facilities, contractors, telecommunications providers, vendors, and campus partners.
- Support planned maintenance windows, emergency response activities, and critical infrastructure deployments.
- Collaborate with other IT partners on a variety of projects, planning and troubleshooting of campus critical technology infrastructure.
The position also requires:
- Ability to lift, carry, and install equipment weighing up to 50 pounds, with or without reasonable accommodation.
- Ability to climb ladders, work in confined spaces, and safely perform physical infrastructure work.
- Valid driver’s license (or the ability to lawfully operate a University vehicle) and the ability to travel between University locations as operational needs require.
- Participation in evening, overnight, weekend, emergency, and on‑call activities as operational needs require.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Seven years of progressively responsible experience designing, implementing, operating, or supporting complex enterprise networking environments.
- Demonstrated experience with enterprise networking technologies, including routing, switching, wireless networking, physical communications infrastructure, and network security.
- Hands‑on experience designing, implementing, operating, and troubleshooting Aruba enterprise networking environments, including Aruba wired and wireless platforms, Aruba Central and/or AirWave, and ClearPass for network access control and policy enforcement.
- Experience with modern enterprise routing technologies such as OSPF, BGP, EVPN/VXLAN, or comparable networking architectures.
- Experience supporting enterprise LAN, WAN, cloud, or hybrid networking environments.
- Experience with automation through scripting, APIs, Infrastructure as Code, or comparable technologies.
- Demonstrated ability to lead complex technical initiatives, communicate effectively, and collaborate across technical and nontechnical teams.
- Ability to perform the essential work environment, schedule, travel, and physical requirements of the position, with or without reasonable accommodation.
- Experience supporting higher education, research computing, healthcare, or another complex enterprise environment.
- Experience with Cisco, Juniper, or comparable enterprise platforms is also valued.
- Experience with research and education networks such as UMassNet or Internet2.
- Professional certifications or equivalent demonstrated experience in enterprise networking.
- Experience leading infrastructure modernization initiatives.
- Experience mentoring junior staff members in various technology capacities.
The Senior Network Engineer reports to the Director of Network Services and exercises substantial independent judgment in carrying out assigned technical, operational, and project responsibilities.
The Senior Network Engineer does not normally exercise direct supervision but may provide technical leadership, functional direction, mentoring, or project coordination to other employees, consultants, contractors, and student staff.
Grade: 34
Salary Ranges
This is an exempt union position.
UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HR@umb.edu or 617-287-5150.
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