Senior Network Consultant

Port Cyber Corporation; Kensington (MD); On-site; USD 100,000 - 140,000; Full time

Job summary

Port Cyber Corporation is seeking a Senior Network Consultant to join its MSP-backed IT support team in the DC metro area. The role requires 5+ years of experience supporting small to mid-size businesses, with strong communication and project management skills.

You will mentor staff, collaborate across teams, and contribute to the growth and operations of Port Cyber. The ideal candidate will manage client infrastructure, implement networks, backup solutions, and security measures while

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related disciplines. Certifications include CompTIA A+, Network+, Security+, Microsoft, VMware.

Responsibilities

• Participate in regular meetings with client leadership.
• Build and maintain a technical roadmap with client for their business.
• Develop policies and procedures for technical support and operations.
• Determine obstacles and communicate with Port Cyber Management.
• Analyze client needs and recommend infrastructure and configurations.
• Evaluate new hardware and software products for network compatibility.
• Design, manage, and deliver all aspects of project implementation.
• Design, configure, and manage network infrastructure and applications, including backups.
• Provide escalation support for advanced issues.
• Contribute to best practices for managed services.
• Review and maintain client documentation with team.

Skills

Project Management

Microsoft 365

Networking Configuration

Managed backup

Mail Systems

Windows Server

Firewall Configuration

Remote Access

Active Directory

Antivirus/EDR

Critical Thinking

Attention to Detail

Education

Bachelor's degree in CS/IS

CompTIA A+

Network+

Security+

Microsoft

VMware

Job description

About the role

Port Cyber Corporation is seeking to grow its technical team to keep pace with its steady growth. Port Cyber is a provider of fixed-price IT support to small and mid-size businesses in the DC metro area. The company is looking for highly motivated individuals with the ability to effectively communicate with both internal staff and clients. Candidates must also possess a strong information technology background and knowledge.

What you'll do

All areas of responsibility listed below are essential to the satisfactory performance of this position. Any non-essential functions are assumed to be included in "other related organizational and logistical duties as may be reasonably assigned":

• Participate in regular meetings with a client’s leadership team
• Build and maintain a technical road map with client for their business
• Develop policies and procedures for technical support and operations
• Determine obstacles and challenges that threaten a client’s business and communicate with Port Cyber Management
• Analyze client’s evolving needs and recommend appropriate infrastructure and configurations
• Analyze, recommend, and evaluate new hardware and software products for network compatibility
• Design, manage, and deliver all aspects of Project Implementation
• Design, configure, maintain, and manage network infrastructure and applications, including backups
• Provide escalation support for advanced or complex issues
• Contribute to best practices for managed services
• Review and maintain client documentation in conjunction with other team members.
• Identify opportunities for professional growth
• Contribute to the growth and operations of Port Cyber

Qualifications

This is a senior level technical position. Our Ideal Senior Network Consultant will have 5+ years of prior experience working for an MSP or onsite as support staff for a small business. Our ideal team members will strive to provide a high level of customer service and possess exceptional communication and project management skills. This position will be highly collaborative with staff members of varying experience and will provide numerous opportunities to mentor other staff.

Required Experience

The position requires proficiency in the following skills:

• Project Management
• Microsoft 365
• Networking Configuration and Management
• Managed backup solutions
• Mail Systems and Security
• Windows Server Operating Systems
• Firewall Configuration and Troubleshooting
• Remote Access Management
• Active Directory
• Managed antivirus/EDR solutions
• Critical Thinking
• Attention to Detail

Education and Certifications Preferred, Not Required

• Two-Year or Four-Year Bachelor's degree in Computer Science or Information Systems, or other related disciplines
• Certifications: CompTIA A+, Network+, Security+,Microsoft, VMware

You may be responsible for, and candidates should be able to perform light physical work. Examples would include things such as lifting, moving, and relocating computers or other information technology infrastructure within an office or data center facility.