Senior Network & Cloud Infrastructure Administrator

Wyandot Behavioral Health Network; Kansas City (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Wyandot Behavioral Health Network is seeking a Network Administrator to manage servers, desktops, and networking equipment across multiple sites. You will enforce IT policies, maintain AD/WSUS/AV protection, and support Cisco telephony (CUCM/UCCX/WxC) and VPN services.

Responsibilities include documenting configurations, coordinating with vendors, and providing after-hours support as needed. Strong communication and security focus required for HIPAA-compliant operations.

Qualifications

• Degree, equivalent certifications or a combination of formal education and experience required.
• Strong desire to continue education, skills and certification.
• Proven ability to use industry procedures and tools to effectively manage and administer the business network.
• Demonstrated expertise with MS Azure, Cloud/Hybrid and Active Directory, Exchange and Microsoft Server products.
• Demonstrated expertise with Windows 10 and 11 desktop installation, configuration and troubleshooting.
• Administration experience with Cisco UCM, WxC and UCCX infrastructure.
• Ability to provide telephone and in person customer support to a wide range of computer user skill levels.
• Excellent communication abilities both written and verbal.
• Demonstrated ability to maintain the confidentiality and sensitivity of the content stored on company and intra-agency information systems while maintaining the highest ethics in regard to consumer information and access.
• Must be able to safely perform the essential job functions with or without reasonable accommodations.

Responsibilities

• Operate, configure and optimize the desktop computing environment including servers and desktops/laptops.
• Manage infrastructure including routers, switches, firewalls, WiFi, VPN devices and related software.
• Maintain and optimize Active Directory environment and policies.
• Maintain hardware inventory through Active Directory.
• Maintain WSUS to address vulnerabilities.
• Maintain Antivirus server and clients across all devices.
• Administer Group Policy Objects to enforce IT policy.
• Develop and maintain network configuration documentation using MS Visio diagrams.
• Research and suggest improvements and risk mitigation alongside IT team.
• Administer backup and data servers, NAS and file servers per HIPAA and policy.
• Provide top-level support for server, network, and desktop hardware/software.
• Administer telephony infrastructure (CUCM, UCCX, WxC) and related operations.
• Contribute to technology needs assessments and project management with vendors.
• Oversee firewall boundary and VPN device upgrades and best practices.
• Assist the Director of IT in department management.
• Provide after-hours support as required.
• Collaborate on network, customer and tech support across teams.

Skills

MS Azure

Active Directory

Exchange servers

Windows 10/11

Cisco UCM/UCCX/WxC

Network security basics

Customer support

Communication skills

GPO / WSUS

Education

Bachelor’s degree or equivalent certifications

Tools

Cisco UCM/UCCX/WxC

MS Visio

WSUS

Job description

Wyandot Behavioral Health Network is seeking a Network Administrator to manage servers, desktops, and networking equipment across multiple sites. You will enforce IT policies, maintain AD/WSUS/AV protection, and support Cisco telephony (CUCM/UCCX/WxC) and VPN services.

Responsibilities include documenting configurations, coordinating with vendors, and providing after-hours support as needed. Strong communication and security focus required for HIPAA-compliant operations.