Senior Network Analyst

Texas Children's Hospital; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Texas Children's Hospital in Houston seeks a Senior Network Analyst to design, deploy, and maintain the enterprise WLAN and wired networks across campus and remote sites. You will troubleshoot, monitor, and optimize wireless performance, while aligning with security requirements.

You will collaborate with network, security, and infrastructure teams, perform site surveys, RF analysis, and develop documentation and standards to support upgrades and new technologies.

Qualifications

• HS Diploma or GED required.
• Bachelor’s degree can substitute four years of work experience.
• Master’s degree can substitute for two years of work experience.
• Current vendor/industry certifications are a plus.

Responsibilities

• Design, deploy, configure, and maintain WLAN infrastructure across campus and remote environments.
• Manage wireless incidents and service requests with SLA-aligned troubleshooting and documentation.
• Perform site surveys, RF analysis, spectrum analysis to optimize coverage.
• Configure and manage enterprise wireless controllers, APs, SSIDs, RF profiles, and security policies.
• Collaborate with network, security, systems, and infrastructure teams on upgrades and deployments.

Skills

WLAN design

Wireless networking

Wi-Fi troubleshooting

RF analysis

Network monitoring

Security policy implementation

Education

Bachelor's degree

High School Diploma or GED

Tools

Enterprise wireless controllers

AP management

Job description

Job Description

We are searching for a Senior Network Analyst - someone who works well in a fast-paced setting. In this position, you will support Local and Wide Area Networks, and Wi‑Fi networks by installing, troubleshooting, and maintaining an institutional data network.

Job Duties & Responsibilities

• Design, deploy, configure, and maintain enterprise wireless LAN (WLAN) infrastructure across corporate, campus, and remote environments.
• Manage wireless incidents and service requests through ticketing systems, ensuring timely troubleshooting, escalation, resolution, and accurate documentation in accordance with operational SLAs.
• Monitor wireless infrastructure and proactively identify outages, degradation, capacity constraints, and recurring performance issues using network monitoring and management platforms.
• Perform wireless site surveys, RF analysis, spectrum analysis, and heat‑map assessments to optimize coverage and performance.
• Troubleshoot complex Wi‑Fi connectivity, authentication, roaming, interference, latency, and performance issues across multiple device types.
• Configure and manage enterprise wireless controllers, access points, SSIDs, RF profiles, and security policies.
• Analyze wireless traffic, logs, packet captures, and performance metrics to identify root causes and implement corrective actions.
• Implement and maintain wireless security standards, including WPA2/WPA3, 802.1X, RADIUS, certificate‑based authentication, and network segmentation.
• Collaborate with network, security, systems, and infrastructure teams to support wireless integrations, network upgrades, and technology deployments.
• Develop and maintain wireless network documentation, diagrams, configuration standards, operating procedures, and troubleshooting guides.
• Participate in wireless infrastructure upgrades, capacity planning, lifecycle management, and evaluation of emerging Wi‑Fi technologies and solutions.

Skills & Requirements

• Required H.S. Diploma or GED
• Required 7 years' experience in information systems
• Bachelor’s degree will substitute four (4) years of work experience. Master’s degree will substitute for two (2) years of work experience.
• Current vendor/industry certifications are a plus.

About Us

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children ’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high‑risk births; Texas Children ’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children ’s Hospital The Woodlands, the first hospital devoted to children ’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state‑of‑the‑art facility providing world‑class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children ’s Health Plan, the nation ’s first HMO focused on children; Texas Children ’s Pediatrics, the largest pediatric primary care network in the country; Texas Children ’s Urgent Care clinics that specialize in after‑hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children ’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.