Senior Network Administrator

DP Professionals (DPP); Columbia (SC); On-site; USD 95,000 - 130,000; Full time

Job summary

DP Professionals (DPP) is seeking a Network Operations professional in Columbia, SC to manage daily health checks, monitor performance, and rapidly resolve outages. You will collaborate with engineering, security, and support teams to ensure service availability and operational excellence.

The role requires 5+ years in network operations or infrastructure support, with hands-on experience in 24x7 enterprise environments and strong troubleshooting skills.

Qualifications

• Minimum 5 years of experience in network operations, network administration, or infrastructure support environments.
• Experience supporting enterprise network technologies in a 24x7 operational environment.
• Experience troubleshooting and resolving complex network incidents.
• Experience performing network monitoring, operational maintenance, and infrastructure support activities.

Responsibilities

• Performing daily operational health checks and environment validation.
• Monitoring network performance, availability, and capacity.
• Responding to and resolving network incidents and outages.
• Performing advanced troubleshooting and root cause analysis.
• Managing break-fix activities and service requests.
• Executing operational changes in accordance with established change management processes.
• Managing network backup and recovery processes.
• Developing and maintaining operational documentation and procedures.
• Collaborating with engineering, security, infrastructure, and application support teams to ensure service availability and operational excellence.

Skills

Network operations

Incident response

Troubleshooting

Monitoring

Tools

Ansible

GitHub

ThousandEyes

Job description

• Minimum 5 years of experience in network operations, network administration, or infrastructure support environments
• Experience supporting enterprise network technologies in a 24x7 operational environment
• Experience troubleshooting and resolving complex network incidents
• Experience performing network monitoring, operational maintenance, and infrastructure support activities

Preferred Experience

• 8+ years of experience working in enterprise infrastructure and network environments
• Experience with highly available, large-scale network environments
• Experience leading operational initiatives, major incident response, and infrastructure improvements
• Experience creating and maintaining operational documentation and procedures

Required Technologies:

Nice To Have:

• Ansible
• GitHub
• ThousandEyes

Responsibilities include:

• Performing daily operational health checks and environment validation
• Monitoring network performance, availability, and capacity
• Responding to and resolving network incidents and outages
• Performing advanced troubleshooting and root cause analysis
• Managing break-fix activities and service requests
• Executing operational changes in accordance with established change management processes
• Managing network backup and recovery processes
• Developing and maintaining operational documentation and procedures
• Collaborating with engineering, security, infrastructure, and application support teams to ensure service availability and operational excellence

Desired Soft Skills

• Strong attention to detail
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple activities simultaneously
• Strong analytical and troubleshooting capabilities
• Ability to remain effective during critical incidents and outage situations
• Team-oriented mindset with a strong customer service focus