Sr Network Admin (NOC)

Dale WorkForce Solutions; Columbia (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

Dale WorkForce Solutions is seeking an experienced Network Operations Center professional to support enterprise networks from Columbia, SC. The role requires a bachelor’s degree in Computer Science or related field, or equivalent experience, and emphasizes 24x7 operational readiness, incident response, and robust monitoring.

Responsibilities include health checks, performance monitoring, incident resolution, and collaboration with engineering, security, and application support teams to ensure

Qualifications

• Must have a Bachelor’s degree in Computer Science, Information Technology or related field, or 4 years of related work experience, or 2 years plus an Associate’s degree in CS/IT or related field.
• Minimum 5 years of experience in network operations, network administration, or infrastructure support environments.
• Experience supporting enterprise network technologies in a 24x7 operational environment.
• Experience troubleshooting and resolving complex network incidents.
• Experience performing network monitoring, operational maintenance, and infrastructure support activities.

Responsibilities

• Performing daily operational health checks and environment validation.
• Monitoring network performance, availability, and capacity.
• Responding to and resolving network incidents and outages.
• Performing advanced troubleshooting and root cause analysis.
• Managing break-fix activities and service requests.
• Executing operational changes in accordance with established change management processes.
• Supporting compliance remediation efforts.
• Managing network backup and recovery processes.
• Developing and maintaining operational documentation and procedures.
• Collaborating with engineering, security, infrastructure, and application support teams to ensure service availability and operational excellence.

Skills

Network operations

Infrastructure monitoring

Incident response

Troubleshooting

Collaboration

Education

Bachelor's degree in CS/IT or related

Associate's degree with 2 years experience in CS/IT or related

4 years related work experience in lieu of degree

Tools

Palo Alto Firewalls

F5 Load Balancers

Cisco ACI

SolarWinds

Cisco Catalyst Center

Nexus Insights

Ansible

GitHub

ThousandEyes

Job description

Partial Onsite: " Full team onsite Tuesday, Wednesday, and Thursday

Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree

Required Technologies

• " Palo Alto Firewalls

Required Experience

• Minimum 5 years of experience in network operations, network administration, or infrastructure support environments


• Experience supporting enterprise network technologies in a 24x7 operational environment


• Experience troubleshooting and resolving complex network incidents


• Experience performing network monitoring, operational maintenance, and infrastructure support activities

Preferred Experience

• 8+ years of experience working in enterprise infrastructure and network environments


• Experience with highly available, large-scale network environments


• Experience leading operational initiatives, major incident response, and infrastructure improvements


• Experience creating and maintaining operational documentation and procedures

Team Name: Network Operations Center (NOC)

Required Technologies

• " Palo Alto Firewalls


• " F5 Load Balancers


• " Cisco ACI


• " SolarWinds


• " Cisco Catalyst Center


• " Nexus Insights

Nice To Have

• " Ansible


• " GitHub


• " ThousandEyes

Responsibilities Include

• Performing daily operational health checks and environment validation


• Monitoring network performance, availability, and capacity


• Responding to and resolving network incidents and outages


• Performing advanced troubleshooting and root cause analysis


• Managing break-fix activities and service requests


• Executing operational changes in accordance with established change management processes


• Supporting compliance remediation efforts


• Managing network backup and recovery processes


• Developing and maintaining operational documentation and procedures


• Collaborating with engineering, security, infrastructure, and application support teams to ensure service availability and operational excellence

Desired Soft Skills

• Strong attention to detail


• Excellent written and verbal communication skills


• Ability to prioritize and manage multiple activities simultaneously


• Strong analytical and troubleshooting capabilities


• Ability to remain effective during critical incidents and outage situations


• Team-oriented mindset with a strong customer service focus