Senior .NET Production Support Analyst (SQL/Field Centrix)

Sonoma Consulting Inc.; Farmington (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading IT consulting firm is seeking an Application Support Analyst specializing in .NET and SQL. The role involves providing level 2 support, managing incidents, and ensuring adherence to quality standards. Candidates should have over 4 years of production support experience, solid knowledge of Field Centrix products, and strong communication skills. This is a full-time position based in Farmington, Connecticut, and is open to U.S. citizens and authorized workers only.

Qualifications

• 4+ years of experience in production support and incident management.
• 2+ years of experience with .NET and SQL Server.
• Good written and verbal communication skills.

Responsibilities

• Provide level 2 support for .NET/SQL application.
• Interact with clients for service ticket resolution.
• Manage incidents and adhere to quality standards.

Skills

Production support experience

.NET development

SQL Server

Field Centrix knowledge

ITIL process knowledge

Communication skills

Experience with development/support projects

Infrastructure understanding

Job description

A leading IT consulting firm is seeking an Application Support Analyst specializing in .NET and SQL. The role involves providing level 2 support, managing incidents, and ensuring adherence to quality standards. Candidates should have over 4 years of production support experience, solid knowledge of Field Centrix products, and strong communication skills. This is a full-time position based in Farmington, Connecticut, and is open to U.S. citizens and authorized workers only.