Senior National Account Manager

IDEXX Laboratories; United States; On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Health benefits Day-One

401k matching

Employee stock program

Job summary

IDEXX is seeking a Senior National Account Manager to own strategic relationships with key partners, including senior and C-level stakeholders. You will lead strategic plans, business reviews, and growth opportunities, turning data and market insights into actionable programs.

Travel up to 25% and a role that can be in-office or remote. Competitive salary with annual bonus opportunities and benefits start Day One.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years in managing complex national accounts.
• Track record with senior/C-level stakeholders.
• Strong business acumen and analytical skills.

Responsibilities

• Own strategic relationships with multiple manufacturer partners and leaders.
• Develop and lead strategic account plans and business reviews.
• Translate data and insights into actionable recommendations.
• Lead manufacturer offers, promotions and strategic initiatives.
• Coordinate cross-functional teams to deliver on commitments.
• Manage escalations, risks, and timelines.
• Support contract discussions, renewals, RFPs/RFIs.
• Coach and mentor other National Account Managers.

Skills

Strategic accounts

C-level relationships

Cross-functional leadership

Negotiation

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Senior National Account Manager Greenline IDEXX

Location: Virtual Tennessee, Virtual United States

Time Type: Full time

Job Description

Description

The Senior National Account Manager owns the strategic management, growth, and retention of several key manufacturer partnerships, serving as the primary liaison between manufacturer leadership and internal Greenline/IDEXX teams. This person manages complex, high-value relationships, engages regularly with senior and C-level stakeholders, and works with a high degree of independence to translate manufacturer strategy into executable programs.

Why This Role Matters

Manufacturer partnerships are among the most valuable relationships Greenline/IDEXX maintains. This role is the trusted link that turns manufacturer strategy into delivered programs, protecting revenue and strengthening long-term partnerships while raising the bar for the broader account management team.

In This Role

• You will own strategic relationships with multiple manufacturer partners, including senior and C-level stakeholders.
• You will develop and lead strategic account plans, business reviews, and growth opportunities.
• You will turn program data and market insight into recommendations that improve performance.
• Lead the development of manufacturer offers, promotional programs, and strategic initiatives.
• You will coordinate cross-functional teams (Product, Finance, Legal, Marketing, and others) to deliver on manufacturer commitments.
• You will manage escalations, mitigate risk, and maintain accountability for deliverables and timelines.
• Support contract discussions, renewals, RFPs/RFIs, and other commercial activities.
• Coach and mentor other National Account Managers and cross-functional team members.

What You Need to Succeed

• Bachelor's degree or an equivalent combination of education and relevant experience.
• 5+ years of experience managing complex strategic or national accounts and multiple partnerships at once.
• A track record of building relationships with senior and C-level stakeholders.
• Strong business acumen, analytical ability, and consultative account management skills.
• Excellent communication, presentation, and negotiation skills.
• Ability to lead cross-functional initiatives without direct authority and manage competing priorities.
• Sound judgment for navigating ambiguous or complex business situations.
• Proficiency with Microsoft Office and standard business/reporting tools.
• Ability to travel 25%

What you can expect from us

• Base annual salary target: $120000 (yes, we do have flexibility if needed)
• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

• This role involves regular computer, phone, and video-conferencing use; occasional extended hours; and travel based on manufacturer and business needs. It can be performed in-office or remotely, with periodic travel to manufacturer offices, industry events, and other business locations.

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.