Senior Multi-Unit Operations Leader — Entertainment

Spanish Springs Lanes; San Francisco (CA); On-site; USD 150,000 - 165,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Vacation and Holidays

Bowling, Boomer's and Waterpark perks

Job summary

Lucky Strike Entertainment is seeking an Area Manager of Operations to lead multiple centers, develop General Managers, and drive sustainable growth through performance data and guest experience. This role requires frequent travel and on-site leadership across locations.

You will coach senior teams, oversee financial performance, and execute company initiatives while maintaining high standards and guest satisfaction in a dynamic entertainment environment.

Qualifications

• 5 or more years of multi-unit leadership experience in high-volume entertainment, hospitality, or food and beverage.
• A proven record of driving sales growth and financial performance across multiple locations
• Demonstrated success developing General Managers into stronger operators
• Advanced financial acumen across multiple P&Ls including budgeting, forecasting, labor, and margin optimization
• A data-driven approach to identifying operational gaps and building plans that fix them
• Willingness to travel frequently and work flexible schedules including nights, weekends, and holidays

Responsibilities

• Oversee operational execution, financial performance, and guest experience across multiple centers
• Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth
• Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle
• Support sales initiatives, event programs, marketing execution, and staffing strategies across your area
• Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams
• Partner with regional leaders to execute companywide initiatives and share operational best practices

Skills

Multi-unit leadership

Sales growth

GM development

Financial acumen

Data-driven

Travel willingness

Job description

Lucky Strike Entertainment is seeking an Area Manager of Operations to lead multiple centers, develop General Managers, and drive sustainable growth through performance data and guest experience. This role requires frequent travel and on-site leadership across locations.

You will coach senior teams, oversee financial performance, and execute company initiatives while maintaining high standards and guest satisfaction in a dynamic entertainment environment.