Senior Multi-Site Practice Manager

NorthShore University HealthSystem; Elmhurst (IL); On-site; USD 88,000 - 140,000; Full time

Benefits offered by this job

Career Pathways to Promote Growth

Medical, Dental, Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holidays

Job summary

Endeavor Health is seeking a Practice Manager III in Naperville, IL. This role leads all support staff across multiple sites, develops staff schedules, and coordinates meetings to maintain operational excellence.

You will manage budgets, monitor patient experience, and collaborate with site leaders to drive improvements. Strong leadership and healthcare administration experience are essential.

Qualifications

• Bachelor's degree preferred, or minimum of 5 years of equivalent experience.
• At least 5 years of healthcare leadership experience preferred.

Responsibilities

• Manages all support staff in the delivery of patient services including provider templates at multiple sites.
• Assists in managing activities of multiple teams/programs while maintaining operational focus.
• Develops staff schedules, workflows and coordinates regular staff and professional meetings.
• Takes initiative to identify and resolve challenges, creating and implementing solutions.
• Responsible for input about annual budget; successfully managing and implementing the approved budget; ability to evaluate variances and solutions.
• Collaborates with site-based provider leaders to coordinate communication, cascade key information, and facilitate bi-directional feedback to drive alignment, responsiveness, and operational improvement.
• Manage Lead MA(s) to ensure People Leadership is applied uniformly across locations and/or service line.
• Oversee talent management, including performance evaluations, coaching, and disciplinary actions, as needed.
• Lead and develop a high-performing team through effective hiring, training, performance management, and accountability practices.
• Maintain training and orientation of staff and providers; provide input into developing and updating training.
• Exercises independent judgment within defined procedures to determine appropriate actions for moderately complex issues
• Monitor patient experience scores and develop tactics to improve areas of opportunity
• Responsible for monitoring and meeting budgetary goals for clinics/teams
• Manage Lead MA(s) to ensure patient and employee experience efforts are applied uniformly across locations and/or service line.
• Performs quality audits; partners with quality to assess outcomes and plans for improvement
• Ensuring services are in compliance with professional standards, state and federal regulatory requirements and maintaining applicable accreditations with key organizations

Skills

Leadership

Budget management

Staff development

Communication

Education

Bachelor's degree preferred

5+ years healthcare leadership experience

Job description

Endeavor Health is seeking a Practice Manager III in Naperville, IL. This role leads all support staff across multiple sites, develops staff schedules, and coordinates meetings to maintain operational excellence.

You will manage budgets, monitor patient experience, and collaborate with site leaders to drive improvements. Strong leadership and healthcare administration experience are essential.