Senior Multi-Site Custodial Services Lead

The Tatitlek Corporation

Washington (District of Columbia)

On-site

USD 99,000 - 121,000

Full time

14 days+

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Job summary

The Tatitlek Corporation seeks a Senior Custodial Services Project Manager to provide strategic leadership, operational direction, and daily oversight for a multi-site custodial program across the DC and Northern Virginia region. You will lead a large workforce, including supervisors and staff, and ensure high-quality cleaning, safety, and event-support services.

You will drive operational excellence, compliance, and employee development while collaborating with facility administrators and

Qualifications

Bachelor’s degree or equivalent combination of education and relevant experience.
10+ years of progressive supervisory or management experience in custodial, housekeeping, facilities operations, or related fields.
Experience overseeing large, multi-site teams and union/non-union workforces.
Ability to obtain or maintain an active Top Secret security clearance.
Strong leadership abilities with a proven record of staff development and team building.
Excellent oral and written communication skills; ability to interact professionally with diverse stakeholders.
Demonstrated analytical, organizational, and problem-solving skills.
Experience with budgeting, resource planning, and financial stewardship.
Knowledge of HR practices related to performance management, discipline, and recruitment.
Familiarity with safety standards, chemical handling, hazardous materials, and biohazard protocols.

Responsibilities

Direct all daily custodial operations across multiple buildings, ensuring consistent, high-quality service delivery.
Develop, implement, and continuously improve operational plans, workloads, routes, and cleaning standards.
Conduct routine facility inspections to verify service quality, safety compliance, and completion of tasks.
Oversee special projects, deep cleaning programs, recycling initiatives, and support for events and emergencies.
Monitor building conditions and proactively identify service needs, deficiencies, or improvement opportunities.
Develop departmental goals, KPIs, and performance benchmarks aligned with organizational expectations.
Create and maintain SOPs to ensure consistency across facilities.
Lead quality assurance programs, implement corrective actions, and follow up on customer/tenant concerns.
Promote a positive, inclusive, safety-focused culture with strong communication across all shifts.
Deliver ongoing training programs related to safety, sanitation, equipment operation, and customer service.
Ensure compliance with federal, state, and local regulations related to sanitation, workplace safety, and custodial operations.
Oversee proper handling, storage, and disposal of hazardous and biohazardous materials.
Lead safety meetings, training, and incident investigations; maintain adherence to OSHA, Department of State and industry standards.
Prepare and manage staffing schedules to meet operational demands and contractual requirements.
Manage custodial supply and equipment budgets; ensure cost-effective purchasing and inventory control.
Maintain accurate inventory and ensure adequate supply distribution across all sites.
Serve as the primary liaison between facility administrators, contract representatives, supervisors, and building occupants.
Provide regular reports, metrics, and updates on service quality, staffing, and operational performance.