Senior MSP Systems Engineer - Cloud & Security Lead

Nwg Solutions, Llc; Charlottesville (VA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Paid time off

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Flexible work arrangements

Cutting-edge cloud & security tech

Collaborative culture

Job summary

Nwg Solutions, Llc is seeking a Senior Systems Engineer to design, implement, and support complex IT environments for a diverse client base. You will serve as a technical leader, mentor junior engineers, and drive standardization across our MSP operations.

Responsibilities include advanced escalations, project delivery, architecture, client consulting, and overseeing on-premises and cloud infrastructure to ensure uptime and security.

Qualifications

• Expert-level knowledge in Windows Server, AD, and M365.
• Experience leading IT projects from planning to delivery.
• Strong troubleshooting and client communication skills.

Responsibilities

• Advanced Technical Support & Escalations for complex incidents across servers, networks, cloud platforms, and security systems.
• Project Delivery & Architecture: lead or participate in infrastructure upgrades, cloud migrations, and security enhancements.
• Client Engagement & Consultation: act as trusted advisor during QBRs and project scoping.
• Infrastructure Management: oversee servers, virtualization, storage, networking, and cloud services.
• Process Improvement & Documentation: create SOPs and improve monitoring and automation.
• Mentorship & Leadership: guide junior engineers and assist with onboarding.

Skills

Windows Server

Active Directory

Azure / M365

Hyper-V

Networking

Backup/DR

Security tools

Troubleshooting

IT project leadership

Communication

Tools

RMM/PSA tools

Job description

Nwg Solutions, Llc is seeking a Senior Systems Engineer to design, implement, and support complex IT environments for a diverse client base. You will serve as a technical leader, mentor junior engineers, and drive standardization across our MSP operations.

Responsibilities include advanced escalations, project delivery, architecture, client consulting, and overseeing on-premises and cloud infrastructure to ensure uptime and security.