Senior Motorcycle Sales Leader – Drive Team Performance

wiseautogroup; Red Bluff (CA); On-site; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K Plan

Job summary

Wise Auto Group in Northern California is seeking a mid-level or senior Sales Leader to drive the motorcycle sales team, coach associates, monitor performance, and ensure an exceptional customer experience.

Under the General Manager, you will manage activities, review CRM and reports, mentor staff, and help optimize inventory, merchandising, and the sales process to hit monthly and annual targets.

Qualifications

• Experience in motorcycle, automotive, powersports, retail sales.
• Experience coaching and mentoring sales professionals.
• Ability to analyze sales performance and metrics.
• Strong customer-service and communication skills.
• Ability to coach and motivate varied experience levels.
• Strong organizational and time-management skills.
• Proficient with CRM systems and common business software.
• Maintains confidentiality and exercises sound judgment.
• Valid driver's license with acceptable driving record.

Responsibilities

• Achieve monthly and annual unit sales, gross profit, customer experience, and department performance objectives.
• Review month-to-date unit and profit performance and compare results against established goals.
• Monitor Sales Associate production, activity, appointments, customer follow-up, and overall performance.
• Review department scoreboards and CRM information to ensure sales activity and production numbers are accurate and current.
• Identify performance trends, opportunities for improvement, and Sales Associates who are exceeding expectations.
• Assist management in establishing individual and team sales goals.
• Coach Sales Associates on sales processes, customer engagement, prospecting, appointment setting, presentations, test rides, and closing opportunities.
• Provide additional coaching, training, and support to Sales Associates who are below established performance expectations.
• Recognize and encourage Sales Associates who exceed expectations and provide opportunities for them to share successful techniques with the team.
• Review web leads and coordinate follow-up with Sales Associates.
• Review CRM activity and ensure customer opportunities progress through sales steps.
• Review daily production and activity metrics and key sales activities.
• Conduct daily sales huddle to review results and priorities.
• Use performance data to determine coaching actions.
• Ensure showroom is prepared and professional daily.
• Assist with guiding customer opportunities and remove obstacles to close.

Skills

Motorcycle sales

Leadership coaching

Sales analytics

Customer service

Motivation & coaching

Organization & time mgmt

Fast-paced environment

CRM systems

Confidentiality & judgment

Valid driver's license

Tools

CRM systems

Sales software

Job description

Wise Auto Group in Northern California is seeking a mid-level or senior Sales Leader to drive the motorcycle sales team, coach associates, monitor performance, and ensure an exceptional customer experience.

Under the General Manager, you will manage activities, review CRM and reports, mentor staff, and help optimize inventory, merchandising, and the sales process to hit monthly and annual targets.