Senior Mortgage Underwriting Ops Leader - Non-Agency

Western Alliance Bank; Dallas (TX); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Equity/ownership stake

Medical insurance

Dental insurance

Paid time off

401k matching

Tuition assistance

Volunteer program

Wellness program

Job summary

AmeriHome Mortgage, a Western Alliance Bank company, seeks a senior leader to oversee Non-Agency underwriting operations in TX, Dallas area. You will guide in-house and third-party reviews, ensure policy adherence, and drive efficiency and client satisfaction in a dynamic mortgage environment.

The role demands deep underwriting expertise, risk management, and proven leadership to set strategy, train teams, and implement innovative tech solutions, including automation tools, across multiple

Qualifications

• 8+ years of related experience in residential mortgage underwriting.
• DE or SAR certifications required.
• Bachelor’s degree or equivalent experience preferred.
• Advanced knowledge of FHA, VA, conventional loans and underwriting guidelines.
• Strong leadership and team development skills.

Responsibilities

• Lead and manage the residential mortgage underwriting team, including managers, underwriters, and support staff.
• Develop and execute underwriting strategies aligned with corporate goals and risk appetite.
• Serve as a key member of the mortgage leadership team, contributing to broader business planning and decision-making of this product.
• Calibrate and train Non-Agency fulfilment and Third Party due diligence teams to AmeriHome guidelines.
• Regular training to underwriting, lender/client staff on Non-Agency guidelines.
• Oversee daily underwriting operations to ensure timely, accurate, and compliant loan decisions.
• Implement process improvements to enhance efficiency, reduce cycle times, and improve borrower experience per channel.
• Monitor and manage underwriting pipelines, SLAs, and productivity metrics.
• Collaborate with Operations, Sales, Capital Markets, Quality Control, and Corporate Governance leadership towards Non-Agency product and process success.
• Ensure adherence to internal credit policies, Credit Manuals, GSEs and private investor guidelines, and regulatory requirements.
• Partner with Compliance and Risk teams to identify and mitigate underwriting risks.
• Assist in internal and external audit preparation and response efforts.
• Ensure all underwriting procedures are updated.
• Recruit, train, and mentor underwriting staff to build a culture of excellence, accountability, and continuous learning.
• Conduct performance reviews and provide coaching to support career growth development.
• Collaborate with IT and digital teams to evaluate and implement underwriting technology solutions, including automation and AI tools.
• Stay current on industry trends and innovations to maintain a competitive edge.

Skills

Mortgage underwriting

Leadership

Regulatory knowledge

Communication

Risk management

Education

Bachelor’s degree (preferred)

DE or SAR certifications

Tools

Encompass (LOS)

MS Office

Job description

AmeriHome Mortgage, a Western Alliance Bank company, seeks a senior leader to oversee Non-Agency underwriting operations in TX, Dallas area. You will guide in-house and third-party reviews, ensure policy adherence, and drive efficiency and client satisfaction in a dynamic mortgage environment.

The role demands deep underwriting expertise, risk management, and proven leadership to set strategy, train teams, and implement innovative tech solutions, including automation tools, across multiple