Senior Mortgage Loan Processor- Bilingual (English/Spanish) - Remote

Hancock Whitney Corp.; Covington (LA); Remote; USD 42,000 - 64,000; Full time

Job summary

Hancock Whitney Corp. is seeking an experienced Mortgage Loan Processor to verify and assemble loan files, review documentation, and prepare packages for underwriting and closing.

You will input data into the Mortgage Loan Operating System (LOS), ensure completeness, and communicate discrepancies to the appropriate party. You will coordinate with lenders to obtain abstracts, appraisals, and credit updates, rerun AUS when needed, and help ensure timely closing by tracking dates and required items

Qualifications

• High school diploma or GED required; 4–6 years related experience or equivalent
• Bachelor’s degree and 4–6 years related experience preferred
• Experience in mortgage lending or similar financial services is valued

Responsibilities

• Review and input loan documents into LOS
• Verify completeness and accuracy of residential loan applications
• Rerun AUS to confirm decisions
• Order and review property abstracts, surveys, and appraisals
• Determine if and what type of appraisal to order
• Notify lender of discrepancies in title or surveys
• Assemble loan files for underwriting and closing
• Track closing dates and transaction types
• Coordinate with branches for construction packages as needed
• Prepare closing sheets and forward to closing department
• Record loan status updates in LOS and related systems
• Reconcile fees and ensure funds are complete

Skills

Document review

LOS input

Underwriting support

AUS rerun

Closing coordination

Credit reports

Attention to detail

Data entry

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Mortgage LOS

AUS system

Job description

Job Function / Summary

Verifies that the information received is accurate and acceptable. Requires a basic knowledge of mortgage documents, review underwriting conditions, acquire required documentation, and is responsible for the final presentation of the loan package to an underwriter for the final decision by performing the following duties.

Essential Duties and Responsibilities

• Reviews and inputs incoming documents (i.e. VOE, VOD, credit, etc.) into Mortgage Loan Operating System (LOS)
• Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment.
• Reruns Automated Underwriting System (AUS) to ensure same automated decision is applicable
• Recommends that loan not meeting standards be denied
• Calls specified companies to obtain property abstract, survey, and appraisal if needed
• Determines if appraisal is to be ordered and what type
• Reviews appraisal for errors and meets underwriting criteria and notifies lender of any discrepancies
• Informs supervisor of discrepancies in title or survey
• Assembles file in electronic imaging system and reviews for completeness and accuracy
• Notes the estimated closing date and type of transaction
• Reads notepad for pertinent information not obvious in file, identifies missing items and notifies appropriate party
• Orders updates to credit report
• Requests needed documentation not previously requested
• Reconciles LOS and AUS
• Gathers all required documentation prior to closing and resubmits for final approval
• Submits mortgage loan application file for underwriting approval
• Orders flood determination
• Types and mails approval and denial letters to applicants
• Confirms closing date and location of closing
• Sends out construction package if necessary to branch lenders
• Prepares closing sheet and sends file to closing department for settlement
• Notates denial or withdrawal status in LOS and prints appropriate package
• Submits denied files to underwriting for review and signatures
• Reconciles fees to determine if funds are missing
• Records data on status of loans, including number of new applications and loans approved, canceled, or denied

Other duties may be assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Required Education and/or Experience

• Required: High school diploma or general education degree (GED) and four to six years related experience and/or training; or equivalent combination of education and experience
• Preferred: Bachelor’s degree and four to six years related experience and/or training
• Experience Preferred: Four to six years of mortgage lending or similar finacial experience and/or education.

Certificates, Licenses, Registrations

No specific requirements are needed to satisfactorily perform this job.

ESSENTIAL MENTAL & PHYSICAL REQUIRMENTS

• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to travel if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Disclaimer

This job description is only valid as of the date it was revised. Please contact the HR Compensation Department to obtain the latest version.

Information contained herein should be treated as confidential to Hancock Holding Company.

NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBLITIES TO THE JOB AT ANY TIME

Equal Opportunity/Affirmative Action Employers

All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

About us

When you choose a career with Hancock Whitney (Nasdaq: HWC), we pledge a heartfelt promise: You can grow. You have a voice. You are important. You also share in a rich regional heritage and embrace core values—timeless ideals vital to our culture since the 1800s—that inspire how we serve clients, communities, and each other: Honor & Integrity, Strength & Stability, Commitment to Service, Teamwork, and Personal Responsibility. A fast-growing organization consistently rated among America’s strongest, safest financial services institutions, our company is based in Gulfport, Mississippi. Our bank and subsidiaries provide contemporary, comprehensive consumer, commercial, and wealth financial products and services at regional headquarters and 200-plus financial centers across a vibrant Southeast corridor including Alabama, Florida, Louisiana, Mississippi, Tennessee, and Texas. Each day, our nearly 4,000 associates carry on a mission to help people achieve their financial goals and dreams. We come to work to create opportunities for the people we serve in the communities we call home. Together, we continue building a company solidly focused on being better, going beyond, and doing more to secure success for the people and businesses depending on us. Let our legacy lead to your future.