Loss Mitigation Administrator

Hancock Whitney Corp.; New Orleans (LA); On-site; USD 65,000 - 80,000; Full time

Job summary

Hancock Whitney Corp. in New Orleans seeks a Loss Mitigation Administrator to provide analytical and administrative support for performing and servicing loan portfolios, focusing on complex data analysis and ensuring high-quality customer service.

The role requires evaluating financial information, compiling trend reports, handling loan documentation, coordinating with legal counsel and auditors, and maintaining compliance with BSA and related regulations.

Qualifications

• Requires HS diploma; bachelor’s preferred.
• 5+ years’ experience in a financial institution required.
• Knowledge of loan documentation requirements and regulations.
• Excellent customer relations and service quality.
• Strong PC skills including spreadsheets and word processing.

Responsibilities

• Analyzes financial information, credit reports, collateral and loan information for consultation, reporting, and system maintenance.
• Compiles and analyzes account data in preparation of tracking and trend reports for management.
• Responds to the officer’s requests for various documents, ensuring the acquisition, transfer, and storage of applicable files.
• Maintains account portfolio ensuring timely and necessary account maintenance and updates.
• Assists with gathering related loan information and preparing various forms and submissions.
• Reviews and audits loan documentation.
• Works closely with internal/external legal counsel and auditors, providing needed information and research.
• Performs other duties and special projects as assigned.
• Incumbent is required to comply with all applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

Skills

Analytical thinking

Written & verbal communication

Financial analysis

Attention to detail

Customer service orientation

Education

High School Diploma or GED

Bachelor’s degree in related field (preferred)

Tools

Spreadsheet software

Word processing

Proprietary banking systems

Job description

JOB FUNCTION / SUMMARY

Loss Mitigation Administrator is primarily responsible for providing complex administrative and analytical support with analyzing and servicing, performing and non-performing loan portfolios while ensuring quality and service to customers.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Analyzes financial information, credit reports, collateral and loan information for consultation, reporting, and system maintenance.
• Compiles and analyzes account data in preparation of tracking and trend reports for management.
• Responds to the officer’s requests for various documents, ensuring the acquisition, transfer, and storage of applicable files.
• Maintains account portfolio ensuring timely and necessary account maintenance and updates.
• Assists with gathering related loan information and preparing various forms and submissions.
• Reviews and audits loan documentation.
• Works closely with internal/external legal counsel and auditors, providing needed information and research.
• Performs other duties and special projects as assigned.
• Incumbent is required to comply with all applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

SUPERVISORY RESPONSIBILITIES

None

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE

High School Diploma or GED; Bachelor’s degree in a related field preferred 5+ years’ related experience preferably in a financial institution required. Knowledge and understanding administrative practices and policies, loan documentation requirements, and regulations Thorough knowledge of deposit and loan systems, report generation, and information gathering Excellent customer relation skills focused on delivery superior service quality Excellent PC skills including spreadsheet and word processing application and proprietary applications Excellent oral and written communication skills

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

• Ability to work under stress and meet deadlines
• Ability to travel if required to perform the essential job functions
• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions.
• If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

When you choose a career with Hancock Whitney (Nasdaq: HWC), we pledge a heartfelt promise: You can grow. You have a voice. You are important. You also share in a rich regional heritage and embrace core values—timeless ideals vital to our culture since the 1800s—that inspire how we serve clients, communities, and each other: Honor & Integrity, Strength & Stability, Commitment to Service, Teamwork, and Personal Responsibility.

A fast-growing organization consistently rated among America’s strongest, safest financial services institutions, our company is based in Gulfport, Mississippi.

Our bank and subsidiaries provide contemporary, comprehensive consumer, commercial, and wealth financial products and services at regional headquarters and 200-plus financial centers across a vibrant Southeast corridor including Alabama, Florida, Louisiana, Mississippi, Tennessee, and Texas.

Each day, our nearly 4,000 associates carry on a mission to help people achieve their financial goals and dreams.

We come to work to create opportunities for the people we serve in the communities we call home.

Together, we continue building a company solidly focused on being better, going beyond, and doing more to secure success for the people and businesses depending on us.

Let our legacy lead to your future.