Senior Mortgage ERM & Risk Oversight Analyst

First American; Columbia (SC); Remote; USD 92,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

First American is seeking a Senior Enterprise Risk Analyst to support ServiceMac’s Enterprise Risk Management program in Columbia, SC. The role provides independent risk analysis, oversight, and constructive challenge to business owners responsible for identifying and mitigating risks in mortgage subservicing operations.

The position emphasizes documenting risk assessments, maintaining risk documentation, and collaborating with Compliance, Legal, and stakeholders to ensure regulatory alignment

Qualifications

• Bachelor's degree in business, accounting or finance, or equivalent work experience.
• 5+ years of financial services experience, including enterprise risk, operational risk, third-party risk, compliance risk, controls, or related risk-management experience.
• Experience conducting risk assessments, evaluating internal controls, analyzing business processes, and documenting findings and recommendations.
• Demonstrated knowledge of enterprise and operational risk management principles, including inherent and residual risk, control effectiveness, risk indicators, risk appetite, and issue remediation.
• Strong written and verbal communication skills, including the ability to present complex findings clearly and collaborate effectively across business functions.
• Ability to prioritize effectively and manage multiple assignments independently, meet deadlines, and handle confidential information appropriately.

Responsibilities

• Plan and perform enterprise, operational, and third-party risk assessments, including process walkthroughs, risk identification, control evaluation, and assessment of inherent and residual risk.
• Document conclusions, challenge risk assessments where appropriate, and recommend risk responses consistent with established methodologies and risk appetite.
• Evaluate mortgage servicing risks and controls. Review servicing processes, procedures, and supporting systems to identify control gaps, operational inefficiencies, and potential borrower, client, operational, financial, regulatory, or reputational impacts.
• Assess regulatory and procedural alignment. Collaborate with Compliance, Legal, and business stakeholders to evaluate whether processes and controls address applicable federal and state regulatory requirements, industry standards, investor and agency requirements, and internal policies and procedures.
• Analyze and report risk information. Review operational data, KRIs, incidents, losses, complaints, fraud events, audit and examination findings, control exceptions, and business changes to identify trends, recurring issues, and emerging risks.

Skills

Risk assessment

Regulatory knowledge

Analytical thinking

Communication skills

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in business, accounting or finance

Tools

Microsoft Office

AI-enabled tools

Job description

First American is seeking a Senior Enterprise Risk Analyst to support ServiceMac’s Enterprise Risk Management program in Columbia, SC. The role provides independent risk analysis, oversight, and constructive challenge to business owners responsible for identifying and mitigating risks in mortgage subservicing operations.

The position emphasizes documenting risk assessments, maintaining risk documentation, and collaborating with Compliance, Legal, and stakeholders to ensure regulatory alignment