Senior Mortgage Closing Specialist

Nichols College; Dudley (MA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Capital Educators Federal Credit Union seeks a Mortgage Loan Closer Senior to coordinate preparation and disbursement of mortgage loan documents after underwriting approval. You will meet with members in person or remotely to sign closing documents while enhancing their experience and strengthening relationships.

The role includes SME support to the Mortgage Closing team and identifying improvements to procedures.

Qualifications

• Experience: Three years to five years of similar or related experience.

Responsibilities

• Verifies accuracy and consistency of specifications on title abstracts, insurance forms, and other required documents. Assembles documents for delivery to title company, or lending officer for closing. Calculates loan interest, principal payment, and closing costs, either by computer or using factor table and calculator. Types closing documents. Prepares initial and subsequent closing disclosures.
• Verify that disclosure tolerances are within regulatory guidelines, complete and prepare file for servicing and post-closing. Perform 2nd level review on closing documents prepared by other closers for accuracy.
• Reviews approved mortgage loans to determine conditions that must be met prior to closing. Reviews returned documents for accuracy and completeness prior to funding. Prepare and balance closing numbers and arrange funding wire or checks by working with other departments within the Credit Union and settlement agents to ensure funding of the transaction in a timely manner.
• Conduct necessary mortgage loan closings by meeting with members in person or remotely to sign final loan documents, answer questions regarding closing requirements and communicates funding of loan to member.
• Maintain a high level of service and confidentiality with courteous and effective communication with all interested parties including members, title companies, realtors and attorneys throughout the closing process.
• Supports the Mortgage Closing team by accepting unresolved complex member inquires and works directly with members to research and explore potential solutions to provide alternatives within company policy. Follows escalation processes to direct members to appropriate team member as needed.
• Assists department training for current or new employees by sharing knowledge and expertise of internal procedures, how compliance or other regulations affect processes, and helping employees be confident in job functions relating to Mortgage Processing and Mortgage products and services.
• Identifies and makes recommendations to improve the department’s operating methods, training and procedures. Collaborates with other departments on member service delivery and process development projects.
• Maintains knowledge of all credit union products, services, and promotions to market all internal and external sources to sustain loan production.
• Contributes to efficient Credit Union operations by performing other job related duties as assigned.

Education

Two-year college degree or equivalent training

Job description

Capital Educators Federal Credit Union seeks a Mortgage Loan Closer Senior to coordinate preparation and disbursement of mortgage loan documents after underwriting approval. You will meet with members in person or remotely to sign closing documents while enhancing their experience and strengthening relationships.

The role includes SME support to the Mortgage Closing team and identifying improvements to procedures.