Senior Money Movement Strategy Lead (Hybrid)

Vanguard; Charlotte (NC); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Vanguard is seeking a senior program leader to drive money movement strategy and execution across Fraud, Operations, CXD, Product, Technology, and servicing teams. You will oversee requirements gathering, risk tracking, and executive-level updates while aligning initiatives with enterprise priorities and governance frameworks.

The role emphasizes cross-functional collaboration, policy modernization, and delivering measurable outcomes through sequenced initiatives and data-driven analyses.

Qualifications

• 5+ years of experience in product strategy, payments, money movement, financial services, operations, consulting, or program management.
• Strong understanding of money movement ecosystems, including ACH, transfers, fraud controls, payment operations, and client servicing processes.
• Demonstrated ability to lead complex cross-functional initiatives involving Product, Operations, Fraud, Risk, Compliance, and Technology teams.
• Proven ability to influence and drive alignment across diverse stakeholder groups.
• Excellent communication and presentation skills with the ability to explain complex concepts to both technical and non-technical audiences.
• Strong analytical, organizational, and problem-solving capabilities.

Responsibilities

• Lead requirements gathering, dependency management, and execution planning for strategic money movement initiatives.
• Identify and track key decisions, risks, milestones, and action items across multiple initiatives and stakeholder groups.
• Develop and deliver executive-level updates, business cases, recommendations, and supporting analyses to facilitate informed decision-making.
• Hold stakeholders accountable to commitments, timelines, and agreed-upon outcomes while fostering strong cross-functional partnerships.
• Drive coordination across Fraud, Operations, CXD, Product, Technology, and servicing teams to align strategic priorities and execution plans.
• Facilitate decision-making processes that bring together diverse stakeholder perspectives and drive progress toward shared outcomes.
• Translate strategic objectives into sequenced initiatives, actionable plans, and measurable deliverables.
• Identify and resolve gaps, overlaps, and conflicting priorities across programs and workstreams.
• Identify opportunities to reduce money movement friction and improve the end-to-end client experience across funding, transfers, withdrawals, and payment journeys.
• Analyze existing policies, limits, and servicing practices to recommend enhancements that balance client experience, risk management, and operational efficiency.
• Lead modernization of money movement policies and controls to align with evolving client expectations and industry capabilities.
• Evaluate emerging trends, client feedback, and operational insights to inform strategic recommendations and roadmap priorities.
• Lead vendor analysis coordinating across Product, Operations, Technology, Fraud, Risk, Compliance, and Client Experience teams to ensure successful identification and deployment of vendor-driven capabilities.
• Drive solution implementation, managing dependencies, and operational readiness activities.

Skills

Stakeholder management

Cross-functional leadership

Communication

Analytical thinking

Influence & alignment

Education

Bachelor's degree or higher

Graduate degree preferred

Job description

Vanguard is seeking a senior program leader to drive money movement strategy and execution across Fraud, Operations, CXD, Product, Technology, and servicing teams. You will oversee requirements gathering, risk tracking, and executive-level updates while aligning initiatives with enterprise priorities and governance frameworks.

The role emphasizes cross-functional collaboration, policy modernization, and delivering measurable outcomes through sequenced initiatives and data-driven analyses.