Senior Modern Workplace Engineer (M365/Automation)

HRmango; Salt Lake City (UT); On-site; USD 90,000 - 115,000; Full time

Job summary

A technology firm is seeking a motivated Modern Workplace Engineer to join their IT support team in Salt Lake City, Utah. As a key member, you will provide technical support, mentor Help Desk colleagues, and lead initiatives to enhance workplace technology. The ideal candidate should have over 5 years of experience in IT, strong expertise in Microsoft 365, and excellent problem-solving skills. This role involves managing projects, escalating complex technical issues, and ensuring seamless IT operations across the U.S.

Qualifications

• Minimum of 5+ years of experience in a senior IT role focused on technical escalation and problem management.
• Experience in mentoring and training junior staff.
• Proven experience in leading IT projects from conception to completion.

Responsibilities

• Lead Digital Workplace projects including M365 service rollouts.
• Serve as the final point of technical escalation for the US region.
• Strategically administer and enhance the Microsoft 365 platform.

Skills

Expert level administration skills within Microsoft 365 ecosystem

Scripting for automation (PowerShell)

Strong communication skills in English

Education

Relevant Microsoft certifications

Tools

Microsoft Intune

Entra ID

M365 services

Job description

A technology firm is seeking a motivated Modern Workplace Engineer to join their IT support team in Salt Lake City, Utah. As a key member, you will provide technical support, mentor Help Desk colleagues, and lead initiatives to enhance workplace technology. The ideal candidate should have over 5 years of experience in IT, strong expertise in Microsoft 365, and excellent problem-solving skills. This role involves managing projects, escalating complex technical issues, and ensuring seamless IT operations across the U.S.